Customer Ratings & Reviews

They mounted the sound bar to the tv and then then to the wall with no trouble and it worked and sounded great. Perfect job with placement excellent.

Very professional and walked us through the setup and operations of the product.

Gentlemen were very professional with all the installation and very helpful in setting it all up.

The gentlemen knew what to do and went about it quickly and efficiently.

I volunteered to help with the one wire that connected the back speakers was told that, if you pay for a service, you shouldn't have to help. It was a great experience!

The Geek Squad guys were equipped, personable, had necessary knowledge- overall did a fabulous job!!!

Great service instAlling sound bar and answering questions

the sound bar is amazing and great quality! the tone and quality is top notch

Andy Vu was amazing, very knowledgeable, courteous, thorough.

We appreciate the two Service Reps that came to our home today. I was unable to get there to meet them. They were patient and thorough with my wife on explaining how to operate the remote. Thank you

The technician was extremely knowledgeable and fixed the many issues we were having. VERY pleased with our service and the expertise. Well worth the service call.

John and Steve mounted and set up the new tv perfectly, and connected it to the devices/speakers. Then John explained how it worked and answered all of our questions!

They did in minutes what would have taken me hours and a lot of frustration.

Austin tweaked my surround sound that had a faulty center speaker and a non working BluRay DVD player. Now my family room is filled with great sound and a sub woofer that rocks!

The Geek Squad is the only way to go when you need in-house help. They were professional, on time, extremely knowledgeable and very helpful in training me on my new TV and sound bar.

I bought my dream system Sony 75` TV, cabinet, & surround sound system, Sony DVD playyer spending over 6.000.00 on it! I have had the Geek squad out to my house 8 times as the D.T. surround system rear speakers will not stay linked to the system and has to be linked by a G.S. tec. I have had to buy service contracts on all my components to cover the fees. All The Geek Squad tec`s have been Great it is just time consuming to have to have this many service call and I know this will have to continue! The speakers themselves sound awesome they just will not stay linked. TV is 4K and perfect! As well as the Sony DVD player!

The agents did a great job connecting our soundbar.

Job well done. Got here on time. The guys were very helpful with insight on exactly where to install in the room and how to navigate through all of the settings.

When talking to the agent prior to my appointment to mount my TV, I told him I had a sound bar that I also wanted to hang on the wall. He said we can discuss other options when he came. During installation, he told me about this sound bar connect system that hooks up to the TV mount. That way, the sound bar is not fixed to the wall, but can actually move with the TV if you adjust the position. I had an Ah-Ha moment. He just happened to have brought one with him! Needless to say, I bought it and had him install it. Love it! Bravo Geek Squad!! Thanks for helping out this technically challenged girl!

The agents connected the TCL 75 series 8 to my Onkyo receiver. Connection via HDMI simple enough. I have pre 4K receiver with PlayStation 5 direct to 4K TV. Using return channel (ARC) on HDMI without video makes receiver setup complicated. Reading the instructions beforehand, explains they don't perform complicated configuration setups. Would have skipped the cost of this in my case if I'd have realized this ahead of time.