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Customer reviews

Rating 4.5 out of 5 stars with 7896 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 7,896 reviews
  • Rated 5 out of 5 stars

    jnn4150

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the best service ever from Cordova and his helper! Knowledgeable and professional!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GMGirl's Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar sounds great and base is nice. Perfect for my open living room.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Job was done well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a good job of mounting my new TV and sound bar as I requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup my new LG tv so that it worked with my Sonos system. Got the indoor antennae working and showed me how to cast pictures/video from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar gives a theatre sound that is perfect.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Geek Squad was Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek employee was awesome, set up the sound bar and helped us with the remote issues we were having with the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound bar installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the Sound bar a lot. My husband has a hearing problem but can hear most things with the sound bar. The Geek Squad sent someone out here to take care of it and he did a good job.

    I would recommend this to a friend
  • Cons mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Bose Alexa Soundbar issue, Apple TV issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an unknown reason, the Soundbar would turn off, and had to be unplugged and plugged back in to reset. Same with Apple TV. Geek Squad trouble shot and did some "sleep" adjustments, so they wouldn't turn off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came back and set up my replacement new soundbar.They did a nice job!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Greek squad installed my sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did the connecting of our sound bar and it sounds wonderful. They did a great job..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad solved my Surround Sound System Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solved the problem and checked out other related issues in an efficient and courteous way. The representative was a pleasure to do business with.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Hearing Assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help for folks with diminished hearing, especially for use with TV's with rear facing speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very knowledgeable, very professional and great customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Geek Squad solved my soundbar control problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sound bar was not responding to the universal control provided by my content provider. The geek squad reviewed my connections, provided a solution quickly and efficiently. Thank you geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard Working Techs! (But Over-Scheduled)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys came in and set up my entire system to include speaker and component installation and programming set-up to use the system. They worked 11 hours (!) on the project but were unable to complete the entire set-up in that time. It was a HUGE project and not enough time was allocated to the job. They were courteous, respectful and patient and kept a clean and neat worksite. I have had difficulty getting follow-up appointments to complete the project in a timely manner to to over-scheduling of the techs and inadequate tech staff. I have nothing but praise for these technicians but am disappointed in the scheduling and management.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sony soundbar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch installation. Everything done quickly, cleanly and properly. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Geek squad was great as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Squad connected everything to my TV and Sound Bar correctly and spent time explaining how to use all the controls on my remote

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    squad installed the sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my sound system was quickly installed with no problems

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Polk install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice job. Geek squad performed as expected. Have recommended to others.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic tech. Courteous, knowledgeable and "effective"! Everything went perfectly!

    I would recommend this to a friend
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