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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 7,928 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sound bar install went great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Attention to my home during set up and cleaning up and gave basic instructions on its use. I am very happy with them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job setting this up it’s our new TV, great sound, very happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did an awesome job. They rehung my tv so the sound bar fit perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On Site Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My in-site Tech was great. Very smart, efficient, resourceful, respectful of my home and congenial

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Greek squad installed my sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did the connecting of our sound bar and it sounds wonderful. They did a great job..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent service, made things simpler with 1 rem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jay was able to check out the New TV set up with the soundbar working, dvd player and put all the devices on 1 remote. Now our life is simple. Yeah! Thanks, Jay.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely, knowledgeable, professional, and personable. Awesome job by the Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to sit up. Works just fine. Adjusting sounds easy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed our home theater cables!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad successfully installed our opti-cable and EDMI cable as we requested. They were on-time and efficient. We were kept apprised of their ETA.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Bar Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose Sound Bar ended up not being installed and was returned. Our current system is just as good as the one we purchased (per the installers).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Done and Done!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a failed attempt from a third party provider, the official Geek Squad showed up, saved the day, and got the surround sound working with all of my devices. Thanks guys!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad installed my sound bar perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent was ver polite and knowledgeable. Would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy and efficient installation. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad did good work....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad providers hooked up the television and sound bar , got the whole setup working and the system works well. Satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jnn4150

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the best service ever from Cordova and his helper! Knowledgeable and professional!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Leave it to the professionals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I were very happy with the installation and professional service. Totally stress free!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound Bar Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions for the sound bar were difficult to follow, the that did the install was very good. The bar does what I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sony soundbar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch installation. Everything done quickly, cleanly and properly. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fantastic! Perfect mounting and no mess. Very efficient. Highly recommend this service!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect installation with a great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Samsung soundbar which works perfect with my TV; especially since it’s been hooked up correctly. Terrific Geek Squad team.

    I would recommend this to a friend