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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7918 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 7,918 reviews
  • Rated 5 out of 5 stars

    Professional and efficient!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional and through service presented by Seth!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    prompt, courtesy, and very good at their job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came and did a nice job installing my sound bar patiently showed me the features, and when I had further issues at a later date they came back at no charge,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Job was done well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a good job of mounting my new TV and sound bar as I requested.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic tech. Courteous, knowledgeable and "effective"! Everything went perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fantastic! Perfect mounting and no mess. Very efficient. Highly recommend this service!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Came out perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fast & positioned everything where I wanted it to go. They were very knowledgeable & explained everything perfectly. Would totally recommend to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very professional and also friendly. He clearly knew what he was doing and was very careful in the setup and testing of the sound bar. I would absolutely recommend the Geek Squad.

    I would recommend this to a friend
  • Cons mentioned:
    Soundbar

    Rated 4 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar was not acting up when Tom was here. I recoded on phone and he came back. He reset settings. Still acts up but less time. Was going on for hours now minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar Hooked up and sounds awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar Hooked up and sounds awesome. Definitve Tech makes some of the Best speakers and subwoofers on the market

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the sound bar to the tv and then then to the wall with no trouble and it worked and sounded great. Perfect job with placement excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GMGirl's Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar sounds great and base is nice. Perfect for my open living room.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Leave it to the professionals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I were very happy with the installation and professional service. Totally stress free!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad Soundbar Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was knowledgeable and professional in their actions and personable in their interactions with us and did an excellent job of connecting our sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Performance Grade Install!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad gets the best results for a complicated home theater to install compared at the best price giving maximum satisfaction by highly qualified technicians I find is a must!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and efficient service customized for our room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very quick and friendly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I decided to spend the extra money for the setup. I usually set up on my own but the team made sure everything was perfect with picture and sound and exactly what I like before they left!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Srrvice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional service. knowable. thorough. courteous. cleaned up behind themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Sound bar by Klipsch Cinema 600, this will rattle your windows.....and upset your neighbors :)

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sound bar connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech team connect my sound bar and showed me how to use. They also mounted TV and made sure everything was working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does and Outstanding Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding, above and beyond service from Geek Squad! Thanks.

    I would recommend this to a friend