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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7918 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 7,918 reviews
  • Rated 5 out of 5 stars

    GEEK SQUAD IS FANTASTIC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hey what can you say... the Geek squad guys brought my TV to my door, installed it on the wall and even connected my sound bar to my set. I mean they did it all and all I had to do was watch... THEY ARE GREAT! Oh ya... they even connected my Roku box to the tv too and were here less than an hour or so. I use the Geek Squad every time I need help with my computers and they have even helped me with wifi problems so if you aren't a member yet you really need to join the Geek Squad!!!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Geek Squad hooked up all TV components completely.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent hooked up multiple components and speakers to my big screen TV at new home. And did it cleanly and neatly, and explained to me clearly how to use everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent setup of my soundbar!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and setup! Guys were friendly and showed me how to access the sonos menu and provided excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed properly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Installed quickly. Need 20 more characters which is totally unnecessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed Sonos Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were extremely happy with the service we received Travis Marks was very competent, helpful & polite.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Soundbar B5 Series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great! Technicians took their time to install items and mentioned recommendations.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Same guy from Piedmont SC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job same as TV install both installed at the same time was not actually geek squad but outsourced couldn’t be more pleased

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing sound bar under TV. Level and hid all wiring from site.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick & Painless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for a quick and painless install and set up for our system. It was replacing an existing system so we thought it would have difficulties but we were pleasantly surprised.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys know how to do a proper installation. They are very knowledgeable and helpful. Explained how to use everything in terms we could understand

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad rerouted speaker wires.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was professional, efficient and made sure all speakers worked. He also made sure the receiver settings were accurate and explained everything he did.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional team, friendly and expert team and they are so fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted the soundbar and woofer with my new tv. It was worth the cost to have the geek squad connect everything correctly. Very happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tech came too early; I missed him.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was at my house an hour and 15 minutes earlier than scheduled while I was out running errands. My husband was home, but I was disappointed not to be able to observe the installation, get a quick lesson on the Bose Speaker's operation and ask questions. When I finally sat down a few hours later to operate it, I encountered an issue. I called the technician on the number he left for questions, but he never returned my call.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an awesome choice .. fit, sound and looks are just perfect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Assisting Sound Bar needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding. Extremely technofacile and customercentric. We would definitely choose him to assist our technological needs!,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Bar purchase &installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound bar. We're used listening to the speakers that are in tv's. The guys who came setup everything and did an awesome job

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my surroundsound system, and tuned it, and did a very amazing job and didn’t take them long at all. I would highly recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad installed my soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this soundbar along with a new 85 inch tv. It really makes it a true theater experience! I highly recommend purchasing this soundbar set.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sonos Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect install I love best buy. Jay had to work on Sonos Soundbar They treat my house like it's their own!

    I would recommend this to a friend