Customer Ratings & Reviews
- SKU:
- 8912061
Customer reviews
Rating 4.5 out of 5 stars with 7918 reviews
(7,918 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Bama1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar works great with the tv it has a good sound in the basement it makes watching tv experience too remember like it a lot.
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Expert, friendly and efficient service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They not only installed the DVD/CD player but answered my questions regarding the rest of my system in a clear, concise and friendly way. Great Job!!!
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents showed up and mounted my TV & Sound Bar quickly and efficiently with no problems at all
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Geek Squad is the Best!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was very professional. Agent mounted and installed TV , and sound system. Agent was helpful and informative on operation of TV and sound bar.
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chris did an excellent job of setting up my system. Took his time and made sure everything was right. Explained the operation clearly and in layman's terms. I'd give him 10 stars if they'd let me!
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Total Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad comes out to your house and sets up your item st no charge with being a total tech member
This review is from Soundbar Setup
I would recommend this to a friend Rated 4 out of 5 stars
Installation of sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar set up went smoothly. Our person was very patient and took his time explaining the features.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Geek squad is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad installed TV - the mounting all accessories that were recommended and did a fantastic job. Very glad we have Geek Squad Service contract!!!
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Issues resolved with surround sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Isaac is great. Took short time to get sound bar, tv, and remotes in sync. Only 1 remote now. Customers need to realize not all techs are the same. Call backs are part of great service.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
GeekSquadSoundBarConnection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Sound Bar works very well with my new TV. The quality, sound, and resonance of the sound bar is awesome.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Knew his stuff.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time and knowledgeable. He gave us his business phone in case of questions. We did have one of which was not his fault. He came back the next day and solved it ! Great service and great guy.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Roku soundbar pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent came out and installed my soundbar pro then explained all the function it had..excellent service.
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Add On Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The crew knew exactly what to do and was experienced.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed our equipment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad were very professional and friendly. The set up the tv and soundbar and when they left we were all set up. They answered all our questions without hesitation and in a friendly tone.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Audio hook-up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team explain how to operate my system and if I have any issues after they leave please call and they will gladly return or explain over the phone.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn’t able to hear my new Samsung tv without this sound bar. It works great and now I enjoy watching tv
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Good installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came and answered all my questions. I was very pleased with their installation
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Tv program and soundbar install.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent insyalled sound bar and did initial programming set up on the tv. Educated me and wife on streaming services
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Knowledgeable Technicians
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Technicians were knowledgeable & explained in detail how to use my new sound system.
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Sound Bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect. From. Sales to installation Could not have asked for anything easier and more professional
This review is from Soundbar Setup
I would recommend this to a friend