Customer Ratings & Reviews

The technician corrected Sonos sound bar and side speakers and made adjustments for Samsung TV sound

Agents were able to diagnose the issue and give me a solution in the event the matter happens again.

When re-installing our tv, agents also reconnected the sound bar in almost no time

Made a tremendous difference with our tv. Very happy with our purchase.

Excellent service by experts! I love that they called ahead to give me an ETA. All done quickly and efficiently. I will certainly use this service again.

Neat, professional and explain how to use. Patient with my questions.

Great folks set up sound bar. knowledgeable, efficient.

He was efficient, helpful, and competent, explaining the capabilities and options

One of the best service experiences I've ever had. If the two technicians assigned to my service call for Audio system and TV set up are any indication of the employees at Geek Squad, I'd say they have a winner. They were professional and courteous as would be expected, but they also clearly explained any questions I had about the set up and use of the system so I was able to write my notes to use for reference after they departed. I feel confident that I now understand how I can fully utilize the equipment I have and enjoy it for many years to come.

Yes absolutely a wonderful service, do it, worth it.

I went with the geek squad with this install, not my first time using them. I did this because I wanted my Sony 65" 4K ultra to sound like it is supposed to. I wasn't disappointed. The geek squad was on time as usual and did the install with ease. My patience was not tested and it took the stress away. The guy knew his stuff and explained why he was doing things a certain way. He had my system calibrated and running in know time. He programed the remote settings for the best results. I did take some notes so when he was gone I wouldn't have any problems. Last but most important, he gave me his card and said if anything came up to just give him a call.

The agent determined the issue with the sound bar, redid the mounting and everything worked perfectly!

The geek squad men were VERY helpful and spend time showing us how everything worked!

The agent installed the sound bar on our TV. He was quick and to the point

Art from Geek Squad hooked up my sound bar which I didn't expect. Explained I would get better sound from sound bar then from the TV. He was right, of course.

They mounted my new TV hooked up all our devices and answered all our concerns and mad sure we understood everything before they left. great job!!!

Agent was very knowledgeable and helpful. The addition of the sound bar has improved the enjoyment of out tv.

1.0 Notifications of arrival was provided and discussion of component required for Bose Wave hookup was discussed 2.0 Required component for Bose Wave was with Service Technician 3.0 Service Technicians we’re on time 4.0 Hook up completed and working fine 5.0 Completely Satisfied with Service provided and Service Personnel 2.0 Service personnel were on time 3.0

They fixed a wire issue when adding my sonos bar and set up to my phone app so all my sonos speakers can be managed via my iPhone. Courteous and friendly.

geek squad was excellent to work with. they explained all that they were doing in setting up our purchase and made sure we knew how to run it properly