Customer Ratings & Reviews

Paul the service agent installed the sound bar quickly. My only complaint is the instructions from Samsung were VERY limited and it took quite a while for me to get the sound adjusted. I'm not sure it is. Is it possible to have a service agent come to my home to check this??

Yes absolutely a wonderful service, do it, worth it.

Our technician was very helpfull in many ways and service was great, his name was Garlan, can’t say enough good things about him he was great

Worked till they got the problem solved! Great experience, very professional

Chris came in and was able to transfer data from our old Mac to the new unit and he also cleaned out many files that were stealing memory. He also linked our new printer to the computer. He was extremely understanding and patient. He exuded a real joy about his job. You are fortunate to have him on your team. He was sent to us via Mike Werner, the manager of the Lufkin, Texas store who is a brilliant, personable man. We are blessed to have this Best Buy in our new home town having moved from San Diego.

My husband and son took 3 days trying to get our Bose soundbar connected to our Epson projector. The Geek Squad took 20 minutes and it was connected.

I purchase the Nakamura 7.2.4 Soundbar system and let me tell you they connected it with no problem and the sound was great

Help me decide in the store by testing. Setup was perfect

The guys who came to set this up did a fantastic job. Would highly recommend.

The Geek Squad connected our Onkyo Receiver to our home speaker system. Chad did a great job in our home getting this receiver connection made to our 6 location home speaker system. Kudos also go to the Geek Squad Manager Tim in Ames. IA and his associate Dominic. Tim and Dominic did a great job in getting our home appointment set up that had been cancelled several times not by us. All three deserve 5 stars for their work in getting this appointment made and completed.

The agents did a thorough job setting the new receiver. They tested all the speakers etc. Everything sound great . Thank you!

The Geek squad very professional, knew alot about my purchase went over how to operate the device and all the settings.

These guys just plain old rock. My first time owning a legitimate AV system based home theater so I wanted it installed professionally, Corey was answering questions I didn’t even know I had all the while being neat and mindful of cable management and placement. I used them previously to mount my tv and was impressed enough to return, even if you know what you’re doing it’s just nice to pay the cost of convenience and in this situation it’s been extremely valuable to me far greater than the cost. Thank you Corey and team.

The Geek Squad mounted my TV to the wall in exactly the spot I asked them too.

They were courteous and fast. I bought a soundbar and they made sure all the connections and settings were right.

The Geek Squad service for setting up my LG soundbar was perfect. The Geek Squad service never disappoints me. The tech set up the soundbar and instructed me how to use it with my new TV.

The Geek Squad rep reassembled my theater in my home in no time at all. He also installed a new fire stick which works great.

Geek squad took care of everything! Hooked new t.v. to blue ray and sound system.

Great price on this soundbar . Quick installation !

The agent was knowledgeable and friendly. Great job, looks good.