Customer Ratings & Reviews

We wanted a low cost sound bar to help my wife hear better. This did the trick.

Victor and Team were awesome again with wall mounting and two sound bars installations.

Dario the Geek technician had excellent knowledge and experience with setting up a Marantz and Yamaha receivers with our existing speakers, Blu-ray DVD's, Sonos Port, etc. in our media and living room. Additionally he reviewed the receiver, TV and Xfinity cable box configuration settings with me after he had completed setting up each receiver. I would recommend the Geek squad technicians for setting up home surround systems and TV's.

My worst experience with the soundbar that I had purchased yes they did come and install it but i am still having trouble with it. The soundbar does not come on at the same time as the TV like it should. I keep on telling them it is because my TV has an EARC connection and the soundbar is ARC and it is not that compatible but no they tell me I'm wrong, they say it will work but when I did my research yes it will, but your will not get the full effect of an erac you will get noise. I am a good paying customer, and they cannot exchange this for me to me this is bad service. oh and another thing is that I chatted with geek squad and supposedly the chat agent was going to put notes so that they could exchange it for me and when i got to the store they told me "we don't have access to that" then why have us chat if the store is not going to have access to that. I will attach a picture, i also have videos if they want to see which i highly doubt because they don't understand, the money that was spent completely down the drain ($400.00 PLUS THE INSTALATION SERVICE). I AM NOT A SATIFIED CUSTOMER AT ALL!!!!!!!!!!!!!!

There were 2 who came. The young lady was a little more knowledgeable but they were able to get everything working correctly.

Hook my sonos system! Did a good job had to deal with some issues but took time went step to step finding each problem and fixing them!

The agents did a great job of installing my TV and audio system. They were very knowledgable and took care to do a good job to meet my expectations.

Purchased sound bar for new tv. Had it installed, installer very friendly, quick installation, works great.

The Geek Squad was professional and followed COVID protocol. They did good job reconnecting my sound bar.

Technician was very knowledgeable, very professional and great customer service.

We love our new TV. The colors and images are crystal clear. The sound quality is amazing! We were fortunate to have Tom do the installation! He was excellent!

The agent hooked up my blue tooth sound bar to my hearing aids and reprogrammed my remote controls to simplify their use.

The installer did an excellent job! He is knowledgeable and professional. I’m comfortable having him in the house. I rely on the Geek Squad.

Geek squad installed all of my devices. Great job.

My large screen tv was mounted and it was connected to all of my devices. It was done quickly and properly

The agent was knowledgeable and friendly. Great job, looks good.

They came back and set up my replacement new soundbar.They did a nice job!

Full sound in a wireless system with easy setup wow

Worked till they got the problem solved! Great experience, very professional

Updated my theatre room after 14 yrs with 4 K projector, new receiver and HDMI cable and streaming devices etc, awesome now, very happy with work