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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 7,928 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It is good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar overall. Easy set up. I will recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greek squad installed my receiver quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job setting up our receiver. They were very professional exact with getting it set up to our liking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was able to get sound bar connected in minutes, when I couldn't.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A pleasant and smooth installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on time and friendly. They installed a new sound bar and took the old one away to be discarded and all took place in a short period of time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tech. Installed the sound bar and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was extremely professional and knowledgeable about our Sonos sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    In ceiling speakers and mounted tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing job installing the in ceiling speakers for my surround sound and mounting of my tv. The look and sound are amazing...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have all stereo equipment reset after painters unhooked everything. Geek Squad did an excellent job getting it all together again. Sounds great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Enjoy having the Geek Squad set things up for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has saved me the hassle and the headache of trying to set things up. Professional service and they know their products. So Much Easier!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad comes to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my television and connected it to all my devices

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound when it works. Slow transfer from TV and sound moves back to TV periodically.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Professional, quick, friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, quick, friendly. Took the time to show me all the ins and outs of the M, made sure I understood before he left.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The SoundBar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My soundbar was mounted efficently, professionally and with care.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    PS5 Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my PS5 fast and professionally. I will request him for future installs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gil is #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent connected my sound bar and adjusted to my wishes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Went well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member installed everything properly and made sure it was working prior to departing. I highly recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Definitely buy the connector if you use a wall mt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connecting the sound bar to the TV was a great idea and works very well since the TV has a wall mount.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Home Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris came to house as scheduled.Very professional and knowledgeable.Installed Soundbar with rear speakers.Great Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos to the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians hooked up my system (TV with sound bar/sub) in record time then took all the time we needed to be sure we knew how everything operated. They did not "talk down" to us and acted as if there was no place they would rather be than help us with our new "toys". We were absolutely blown away by their product knowledge and their patience with all our questions. They performed well beyond our expectations! Kudos to the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad knows their stuff! No problem in the set up of Sonos sound bar and su wolfer.

    I would recommend this to a friend