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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7918 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 7,918 reviews
  • Rated 5 out of 5 stars

    Geek Squad was proficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Tech's were knowledgeable. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and the guys were really knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like excellent sound this the sound bar for you.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greek squad installed my receiver quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job setting up our receiver. They were very professional exact with getting it set up to our liking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Job as always!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad rep reassembled my theater in my home in no time at all. He also installed a new fire stick which works great.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Definitely buy the connector if you use a wall mt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connecting the sound bar to the TV was a great idea and works very well since the TV has a wall mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am more than happy with the end result from the Geek Squad service even though it took longer than expected and required two visits. I am enjoying this new system. And I look forward to the time I figure out exactly what my new remote control does. I am glad I decided to have the Geek Squad set up the new system for me. Ashley was very helpful with helping me understand how everything worked together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos to the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians hooked up my system (TV with sound bar/sub) in record time then took all the time we needed to be sure we knew how everything operated. They did not "talk down" to us and acted as if there was no place they would rather be than help us with our new "toys". We were absolutely blown away by their product knowledge and their patience with all our questions. They performed well beyond our expectations! Kudos to the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    ON TIME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and very fast. Quick and easy installation for them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick Set-Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came and installed the sound bar quickly. All connections were made and the universal remote was set up for quick access. Good job.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JimL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound took a little patience getting base to connect

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good service. Friendly, knowledgeable, and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and Beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys just plain old rock. My first time owning a legitimate AV system based home theater so I wanted it installed professionally, Corey was answering questions I didn’t even know I had all the while being neat and mindful of cable management and placement. I used them previously to mount my tv and was impressed enough to return, even if you know what you’re doing it’s just nice to pay the cost of convenience and in this situation it’s been extremely valuable to me far greater than the cost. Thank you Corey and team.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and son took 3 days trying to get our Bose soundbar connected to our Epson projector. The Geek Squad took 20 minutes and it was connected.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    installation was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy great sound for what I needed it make a difference on movie night

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hired a Geek Squad to put this together and he did fantastic job not only that went through few tips to use it without going through manual. Was impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soured sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A "must have" addition with the new TV. Sounds great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality and installation except for blocked sensor on TV.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Fast simple set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This process went smoothly and quickly. Its nice to see videos from my phone and tablet on our new.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and excellent installation of both my new TV and sound bar

    I would recommend this to a friend