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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 8 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7897 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 7,897 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Performed beyond expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected the sound bar so that controls were easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This was installed/connected to sonos network. This has been a welcomed change from the previous play-fi i was using before

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality and installation except for blocked sensor on TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Connected sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected an existing sound bar. Very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    installation was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy great sound for what I needed it make a difference on movie night

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad did audio setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No real impressed with the guy that came out originally. I ask him to be sure & chg out cable but he did not & so after 3 or 4 days starting losing the sound from new sound bar which by the way was a replacement for one that we had bought from Best Buy less than 2 yrs ago that had same issue. After spending over 3 hours on the phone getting passed around to 7 different people trying to find someone that could or would try to help me, I finally got a man that stayed with me until we at least scheduled for someone to come out & fix the problem!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really adds a WOW to your TV and music!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Squad was great. When there was a problem they fixed it right away at no extra cost. Love the surround sound for TV viewing and listening to music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am more than happy with the end result from the Geek Squad service even though it took longer than expected and required two visits. I am enjoying this new system. And I look forward to the time I figure out exactly what my new remote control does. I am glad I decided to have the Geek Squad set up the new system for me. Ashley was very helpful with helping me understand how everything worked together.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek squad set up my surround sound and tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed new super hdmi cables and audio wires.He adjusted my receiver for the best sound and picture.He did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Sonos Install Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were very efficient, knowledgeable and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Small but powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small but packs a powerful punch. THANKS YOU!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected my Onkyo Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad connected our Onkyo Receiver to our home speaker system. Chad did a great job in our home getting this receiver connection made to our 6 location home speaker system. Kudos also go to the Geek Squad Manager Tim in Ames. IA and his associate Dominic. Tim and Dominic did a great job in getting our home appointment set up that had been cancelled several times not by us. All three deserve 5 stars for their work in getting this appointment made and completed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Attaching sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did a great job setting up the sound bar. Works well

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Set up my soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were courteous and fast. I bought a soundbar and they made sure all the connections and settings were right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ernest and Jarod installed my new sound bar.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad-Jarod and Ernest installed the sound bar. The week before they had installed my new 75 inch TV and mounted it on the wall. Awesome!!! When my old sound bar would not work with just one control, they suggested a new sound bar which would make one control handle everything. I ordered the new sound bar and they came to install it and everything works with one click now. They are the best and work very hard to make the customer happy. I will be buying more products at Best Buy only if I can have these two gentlemen install them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Greatness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very efficient in the service and ver polite.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We crank it up!! Awesome surround sound! Movies sports and more!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Definitely buy the connector if you use a wall mt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connecting the sound bar to the TV was a great idea and works very well since the TV has a wall mount.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Steve did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely, Steve did a great job, would refer him to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly knowledgeable team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very knowledgeable and friendly. They made sure I knew how to use it. Totally recommend them!

    I would recommend this to a friend
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