Customer Ratings & Reviews

The tech was very patient and took his time on what to do when the power fails again.

Connecting the sound bar to the TV was a great idea and works very well since the TV has a wall mount.

Connected my sound bar that wasn't connecting fir some reason geek squad figured it out

Set up and connection was fantastic! Why would anyone not use the Geek Squad!!!

The technicians hooked up my system (TV with sound bar/sub) in record time then took all the time we needed to be sure we knew how everything operated. They did not "talk down" to us and acted as if there was no place they would rather be than help us with our new "toys". We were absolutely blown away by their product knowledge and their patience with all our questions. They performed well beyond our expectations! Kudos to the Geek Squad.

The agents did a great job installing the sound bar system.

I purchase the Nakamura 7.2.4 Soundbar system and let me tell you they connected it with no problem and the sound was great

The Geek squad very professional, knew alot about my purchase went over how to operate the device and all the settings.

This process went smoothly and quickly. Its nice to see videos from my phone and tablet on our new.

The guys that came to install my home theater knew exactly what they were doing and took there time to answer any questions or concern i had

This service took the frustration out of my soundbar set up. Had 2 different sound bar brands which were both giving me trouble with 2 different tv brands. Let them sit unused for a year. Finally treated myself to this service. Jason and Antoine were great - courteous, listened to my complaints, covered their shoes and checked out both situations, explained what was happening, fixed the issues, patiently gave me some advice regarding all my tv equipment and they were just a pleasure to work with and gave me peace of mind about my audio finally! Thank you Geek Squad!

Excellent very professional guys thy are a gift to the company

Chris came in and was able to transfer data from our old Mac to the new unit and he also cleaned out many files that were stealing memory. He also linked our new printer to the computer. He was extremely understanding and patient. He exuded a real joy about his job. You are fortunate to have him on your team. He was sent to us via Mike Werner, the manager of the Lufkin, Texas store who is a brilliant, personable man. We are blessed to have this Best Buy in our new home town having moved from San Diego.

Agents were very good hooking up the Soundbar system.

Agent did all the nesters things to get sound bar connected to the tv. Thank you so much

Great Service, LG TV and Soundbar needed a little aid in connecting for BEST SOUND

Our TV and surround sound were connected for a reasonable fee. One thing was neglected but they were able to reschedule relatively soon and came back to collect the problem.

Did a nice job....got me up and running in no time

They did a great job setting up our receiver. They were very professional exact with getting it set up to our liking.

The agents did a thorough job setting the new receiver. They tested all the speakers etc. Everything sound great . Thank you!