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Customer reviews

Rating 4.5 out of 5 stars with 7896 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 7,896 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was very knowledgeable and helpful, they did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Grateful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad rocks on all there installs wish I could keep them instead of the manuals

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Job as always!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad rep reassembled my theater in my home in no time at all. He also installed a new fire stick which works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When your technology challenged call the Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 4 remotes with my last tv and home theater. My wife had enough of my shenanigans with remotes. She demanded the Geeks set up our audio and get everything into one comprehensive remote. This is something I have been unable to do for over a decade! I can do many things but mastering remotes is not in my wheelhouse! Thanks to the Geek Squad there is a balance in the force once again and my house is peaceful! Until the next time I forget to do something! Bottom line, the wife was right why mess with it when I can have the geeks do it for me! lol Thanks Geek Squad!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. So many options to get the sound you want for different tv shows ands playing music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did GREAT install on my soundbar!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who connected this soundbar were excellent - very professional, but also very personable. Answers my many questions - I wear hearing aids and wanted to know if this would help me hear dialog over the background music/noises. They assured me it had a dedicated speaker and it would. These two were so great they deserve a free pizza from their boss!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar installation was done with no issues. Very professional courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Technical Expertise & Very Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason, the gentleman who provided me excellent rechnical expertise in helping me set up my girlfriend’s stereo was one of the nicest people that I have been lucky to meet. He was friendly and very professional. His kind and caring service truly made the time go by pretty fast. I’ve encountered a lot of different types of technicians and home service repair people, but he certainly ranks as the best one that I have encountered. When I need someone to help me with any of the new “toys” that I buy from Best Buy, I will certainly request that he be sent to assist me. He’s one of a kind !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SOUND BAR WORKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an easy set up...The salesman at Best Buy told us that getting a Sound Bar would enable us to have volume control and access to the mute button on remote. Not True...did not do either.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Best Buy Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was pleasant and informative. i would not hesitate to use again.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Wonderful service and Wonderful Gentleman who was

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service and Wonderful Gentleman who was Knowledgeable and Extremely Professional !!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy way out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the Geek Squad agent who set up our sound bar. He was quick and efficient and showed us some ways to make the sound even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar installed perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with knowledge staff and installation was done perfectly if I give a higher score than 5 I would Very satisfied customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician was very helpfull in many ways and service was great, his name was Garlan, can’t say enough good things about him he was great

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Geek Squad installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 work orders, the 3 different Geek Squad agents connected all my devices probably.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my sound bar within 10 minutr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came and set the sound bar up perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Basic Audio Cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad returned to our house to complete the audio set up in order to improve sound quality. We were very satisfied with this additional cable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Home Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris came to house as scheduled.Very professional and knowledgeable.Installed Soundbar with rear speakers.Great Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and Beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys just plain old rock. My first time owning a legitimate AV system based home theater so I wanted it installed professionally, Corey was answering questions I didn’t even know I had all the while being neat and mindful of cable management and placement. I used them previously to mount my tv and was impressed enough to return, even if you know what you’re doing it’s just nice to pay the cost of convenience and in this situation it’s been extremely valuable to me far greater than the cost. Thank you Corey and team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed soundbar perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job installing the soundbar. Had some great suggestions and was very pleasant and efficient.

    I would recommend this to a friend
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