Customer Ratings & Reviews
- SKU:
- 8912061
Customer reviews
Rating 4.5 out of 5 stars with 7918 reviews
(7,918 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Geek Squad is the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job! Very professional and explained the whole process of connecting my WiFi to my tv to my sound system! Excellent work!
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No problems with installation. Could have provided more training with all the features on the sound bar.
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Geek Squad installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 work orders, the 3 different Geek Squad agents connected all my devices probably.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Awesome sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We crank it up!! Awesome surround sound! Movies sports and more!
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Thank you Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech very knowledgable and courteous. Got the job done and answered all questions with knowledgable of each device
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Steve did a great job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.absolutely, Steve did a great job, would refer him to a friend.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Attaching sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Techs did a great job setting up the sound bar. Works well
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad Greatness
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was very efficient in the service and ver polite.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and installation. Best sound bar on the market. Sound quality is awesome and is great for games and movies.
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Geek Squad sound bar installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar installation was done with no issues. Very professional courteous.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Outstanding Installation & Support!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GeekSquad installed and reconfigured my TV audio system to add two wireless headsets. Outstanding installation even though a bit complicated.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great job installing sound bar and subwoofer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the install! Professional and friendly installers. Answered all my questions. Quick and easy install.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did a great job installing the sound bar system.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Excellent Best Buy Installers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer was pleasant and informative. i would not hesitate to use again.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Geek squad was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The crew was very knowledgeable and helpful, they did a great job!
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
THANK YOU GEEK SQUAD!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad installed our TV & Sound Bar. It was complicated because husband uses earphones. The guys hooked things up fine. After a few days we noticed that the sound didn't sync with the lip movement of whomever was speaking, so we called Geek Squad to see if there was something we could do to fix it. They set up an appointment for in-home fix which took place a couple of days later. They knew exactly how to fix it. THANK YOU GEEK SQUAD!!
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Small but powerful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small but packs a powerful punch. THANKS YOU!!!!!!
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad did GREAT install on my soundbar!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents who connected this soundbar were excellent - very professional, but also very personable. Answers my many questions - I wear hearing aids and wanted to know if this would help me hear dialog over the background music/noises. They assured me it had a dedicated speaker and it would. These two were so great they deserve a free pizza from their boss!!
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Geek Squad was very courteous.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was confident the Geek Squad member could install my new device. He was very nice and professional.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
great product for my husband
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband likes to have the TV on in our bedroom after I've gone to bed and this product allows me to enjoy my sleep while he listens to the TV.
This review is from Soundbar Setup
I would recommend this to a friend