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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7897 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 7,897 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooks a great sound bar so I can hear the TV better

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sound-bar and Subwoofer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek Squad men were knowledgeable in installing my sound bar and subwoofer.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Went well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member installed everything properly and made sure it was working prior to departing. I highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a lot of problems with the sound bar. The Geek squad came out several times, but it was working properly when they were here. They were very professional and check everything out. They came back and replaced the sound bar. Been working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THANK YOU GEEK SQUAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed our TV & Sound Bar. It was complicated because husband uses earphones. The guys hooked things up fine. After a few days we noticed that the sound didn't sync with the lip movement of whomever was speaking, so we called Geek Squad to see if there was something we could do to fix it. They set up an appointment for in-home fix which took place a couple of days later. They knew exactly how to fix it. THANK YOU GEEK SQUAD!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up with these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up for my sound bar was impeccable. They explained everything to me so that I can understand how to use it. They even set up all of my settings for me and took their time to explain everything I would need to know.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Watch out for Samsung Frame speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Frame speakers have limited capability: the group function does not work to have 2 speakers play together. The Symphony function only works for specific movies. For news and similar programs it uses the TV speakers primarily with a weak sound from the Frame speakers. Also, the Frame speakers are connected via WIFI and disconnect about once a week and need to be reconnected on the screen of the TV.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was very courteous.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was confident the Geek Squad member could install my new device. He was very nice and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and installation. Best sound bar on the market. Sound quality is awesome and is great for games and movies.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed everything right the first time.Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasant helpful and efficient. (It is ridiculous to require more than a minimum)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar works well and we’re happy we had it set up by the Best Buy’s professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and information provided, and pricing turned out to be good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have all stereo equipment reset after painters unhooked everything. Geek Squad did an excellent job getting it all together again. Sounds great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar installation-quick, efficiently done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cory’s work was quick and efficiently done and he did a good job of explaining the sound bar operation. He cleaned up after himself taking care of all the boxing material. Was also very personable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp sound. Easy wall mount option. Sub woofer has significant output. Feels like a small movie theatre...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Enjoy having the Geek Squad set things up for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has saved me the hassle and the headache of trying to set things up. Professional service and they know their products. So Much Easier!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they set up the soundbar quickly and explained operation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service , no hassles or complications, easy set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound Bar Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was friendly and helpful but because I needed a cable I didn’t have he was unable to complete the installation. Carrying that kind of equipment for sale to customers who need it would be helpful a would save the need for a return visit.

    I would recommend this to a friend
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