Customer Ratings & Reviews

Geek Squad did a fast and through job connecting my ceiling speakers to the receiver. They tested everything and calibrated the surround sound

Great sound! Fills the whole room perfectly! Actually sounds like I'm at the movie's!

Enhances sound of TV. glad I made decision to purchase.

Geek squad tech was extremely helpful over and above basic setup. Even setup my Logitech remote to control my new Tv and other components!

Techs provided good communication contact when they were on their way and arrived They took care of the situation and explained in great details excellent service

Nice sound. Easy installation. Works well with Samsung TV...

Ben did a great job installing and reviewing the operating instructions with us

The technician was professional, polite and honest. He evaluated my soundbar problem in five minutes, made the adjustments and I was good to go. He even wore shoe covers in my home. I was elated!

The installation team was great, installed 2 TV’s and sound bar. Very professional and kept the work area clean.

We were quoted cost of $50 but charged $99.99 Also, told us the subwoofer was not working and told us to take it to Geek Squad - We have TOTAL PROTECTION - Geek Squad was HORRIBLE - this was summitted on another review - we have heard NOTHING from Geek Squad as a follow-up Would have reservations about using Geek Squad ever again - at lease in the Harrisburg East Store

The agents mounted my tv and installed everything correctly.

Easy install on the sound bar but it works perfect.

Installation was done quickly and extremely well. Installers were knowledgeable, professional and friendly. However, I’m extremely upset about being told twice that I would not be charged and was.

they knew the problem because they had seen it before. They helped me find the solution. It works now.

Sound bar is Awesome! If you want that theater feel in your home. You must get this and the subwoofer.

Very neat and quick. Also explained how to operate-easy for me to understand. I was pleased of the service I received for the cost.

Agent reconnected my receiver to all my items. Did awesome job.

Agent did an excellent job of connecting my surround sound system. Answered all of my questions. Excellent service.

The installers were knowledgeable, pleasant and efficient.

Tech came by, did the installation, 2 weeks later the system stops working, had issue with volume if goes over 60%, system shuts off. went back to best buy and requested to have the tech come by again and look at the system. Best buy recommended to buy a better system (AVR), bought Onkyo RZ830. tech came installed it, did the configuration, system working super good. Tech said best buy will refund you the money you paid first time you request the set up for inconvenient. I'm still waiting for the refund.