Customer Ratings & Reviews

Nice sound. Easy installation. Works well with Samsung TV...

GS Agent was able to connect my new 4k tv & 4k BR dvd player to my current sound system, and am still able to use my universal remote.

The agent did a great job of connecting the sound bar properly and explaining things to me

The Geek Squad rep was prompt and worked hard to try to get my Bise sound bar which I purchased from you two years ago, to connect with the smart TV. He worked for about 1.5 hours and tried everything but was unsuccessful. It worked briefly but quit and did not resume. He even returned again toward the end of the day but again was unsuccessful. I gave up and ordered a new tv from you but changed my mind before delivery. Later I decided to delete the Bose app on my phone and reinstalled it. It immediately recognized the Bose 900 soundbar and now the Bose system works perfectly. The problem was with the Bose app. I am not dissatisfied with your service, your employee was sincere and worked hard to solve my problem.

The Geek Squad got our printer back online and we were up and running in no time. They also paired the sound bar to my TV and remote taking the frustration out of watching TV again. Their techs truly know their stuff and for senior citizens that is a blessing.

The agent connected the sound bar and paired it to my tv. Both were done to efficiency

Set up my beam and connected to my remote with no problem.

II love the sound bar but I did not need the woofer Box. It actually made the sound much too loud.

Agent knew his sudject matter and fixed my problem quickly. Provided proper user instructions.

Excellence in customer service, pleasant and provided information and respect of property. Team was punctual and did the job paid to do and went beyond to get coaxial needed to complete the work.

Whatever equipment they needed to make my system sound amazing as it is is totally worth it. My old school speakers are thumping throughout the house

Did a great job connecting the sound bar. Love Best Buy's Geek squad.

This soundbar grouping rocks. In home concert quality and clarity. Surround sound as advertised.

Grant was a great technician! I will request him for any future needs. He was patient and took the time to explain everything to us in detail. He fine-tuned both televisions and the remotes. He set up the living room remote to send signals through the wood doors on our TV cabinet so we no longer need to leave those doors open, giving a much more finished look to our room. You won’t be sorry to spend the extra money to have Geek Squad do your setup!

The agent got my sound bar to work with my TV after I've had it fir almost 2 years.

Agent was friendly and helpful, installation went well

The Sony sound bar makes a wonderful difference to our TV experience. The Geek Squad got it all connected and it works well.

The geek squad is the absolute best...anyone would be crazy not to use thier services.

Fast and efficient. On time and professional. Happy.

I can't recommend Geek Squad services enough. For the price, they are unbeatable. I usually like to do everything possible myself, but there is no question that it was much better to have Geek Squad install a new TV, soundbar, washer and dryer. They immediately identified and fixed several missing components and connections, and knew exactly how to position and connect everything. It's not the first time, but I remain consistently really impressed by Geek Squad services and value.