Customer Ratings & Reviews

Did a great job. Very friendly and helpful. Would call him again. Just a bit spendy

The Geek Squad rep was prompt and worked hard to try to get my Bise sound bar which I purchased from you two years ago, to connect with the smart TV. He worked for about 1.5 hours and tried everything but was unsuccessful. It worked briefly but quit and did not resume. He even returned again toward the end of the day but again was unsuccessful. I gave up and ordered a new tv from you but changed my mind before delivery. Later I decided to delete the Bose app on my phone and reinstalled it. It immediately recognized the Bose 900 soundbar and now the Bose system works perfectly. The problem was with the Bose app. I am not dissatisfied with your service, your employee was sincere and worked hard to solve my problem.

Being a Best Buy Total Tech Member. I have had The Geek Squad has come to my mobile home on several occasions to connect my home devices. Most of the time Free of Charge. I don't know who I would call to get my home devices installed.

I consider this part of my Premium Service already reviewed. They guys from Geek Squad did the connections of my audio equipment (my 7.1 surround system) and my blue-ray player, once the new TV was installed on the wall. They ensured all equipment was properly connected and operating. They provided a demo on how to use the new voice remote control to do TV functions, and operate connected equipment. There wasn't anything they did not show me. They were great!

The Geek Squad installed my TV and soundbar quickly and answered all my questions.

He got my surround sound up and running and was very helpful in his tutorial of how I need to use the remote control

Knowledgeable and friendly technicians. Knew how to service and were very efficient

The agent was very helpful in getting a new TV hooked up and teaching us about the different way to load apps. Unfortunately he was not able to get the sound bar to work and we thought we were going to have to purchase a new one. But I was able to do a work around and it is working fine now with the old sound bar. We do have to use alternative sources of remotes to access sound.

The guys set everything up quickly. Very knowledgeable. Everything works perfect. No problems at all.

We're really excited about the sound and quality of this product.

Well done. Quick and professionally done. No problems. Took the confusion our of the set up. That is what I wanted.

Installed a center channel to speakers and made sure the sound was perfect before leaving!

I am about as unhandy and untech as is possible so I always have things installed. Before Geek Squad I always had things installed and it was hit and miss. Sometimes they were excellent, sometimes not so good. Every time I have used Geek Squad they have been excellent and explained everything very well. They seem to sincerely want to know that you understand what they are doing and how things work. Never rushed. I would definitely recommend Geek Squad.

Greek Squad took down my old sound system. and then set up the new sound Bar and show how to use it

Great item to buy. I would recommend this to anyone. Easy to use and works great.

This Soundbar produces great sound for both my TV and my phone!

The agents installed my Samsung soundbar and did an excellent job.

I had the Geek squad install my Bose sound bar with the Sony 4k TV and it is excellent.

The team installed 5 speakers into the wall. they did a great job. professional and knowledgeable.

Top of the line. Super great. Good Good Good Good G