Customer Ratings & Reviews
- SKU:
- 8912061
Customer reviews
Rating 4.5 out of 5 stars with 7919 reviews
(7,919 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Love Eric
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just installed yesterday, but it sounds great.. Eric was incredible. made all work & cleaned up after himself
I would recommend this to a friend Rated 5 out of 5 stars
Sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service for a great product. We learned how to use our product.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Chris
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chris was wonderful getting my new tv, Roku, utube tv and all set up. Even better, he was patient and encouraging to this senior citizen to be able to operate all the new equipment and gadgets.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Terrific Service and Sound System
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mike was the geek squad technician who installed this item. His service was excellent. He made a clean install, was courteous and efficient, and made sure that everything was working before he left. We LOVE our new sound system! Terrific service and product!
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Set up Receiver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up of new receiver to a home theater system was done and conducted in a professional manner. There were no problems.
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad goes above and beyond
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was thorough and went above and beyond. He even helped call Xfinity with me and told me what to do to get help from them. He explained everything clearly and answered all of my questions. His customer service was some of the best I have ever had.
I would recommend this to a friend- Pros mentioned:Installation
Rated 4 out of 5 stars
Installed soundbar and adjusted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time and completed installation. Went above and beyond.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 4 out of 5 stars
Tech set-up my sound bar efficiently
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech unpacked the sound bar and set it up. He was knowledgeable and had the unit up and running in no time.
This review is from Soundbar Setup
I would recommend this to a friend Rated 4 out of 5 stars
Great to work with!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very helpful in getting a new TV hooked up and teaching us about the different way to load apps. Unfortunately he was not able to get the sound bar to work and we thought we were going to have to purchase a new one. But I was able to do a work around and it is working fine now with the old sound bar. We do have to use alternative sources of remotes to access sound.
I would recommend this to a friend- Pros mentioned:Installation
Rated 4 out of 5 stars
Geek Squad setup my system quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys from the b geek squad wa a very professional and had my system reconnected in a short amount of time.
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad Installed Sound Bar to My Older TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent connected my sound bar to my TV in a manner that I would never have done myself. My TV is an older model that did not have the newer components that modern sets have. The agent resolved this issue in very short order and I was up and running.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad guys did a great job best sound bar ever works like it should
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Washer Repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung washer had a line come loose after first week. Geek Squad Tech came out "bandaged" line until they could have another one shipped to may house. Repaired quickly, very friendly and competent. Did a great Job.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this added and wow the sound is unbelievable and I’m glad we added it .
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Installed with tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mounted tv and sound system with all devices and showed us how to use it all. Very neat with installation.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Gagner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We're really excited about the sound and quality of this product.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sounding Sound Connect Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Soundbar produces great sound for both my TV and my phone!
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad is great!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was very patient and took his time on what to do when the power fails again.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Sounds like a good idea to me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great experience getting your knowledgeable technician to hook-up my soundbar. He even knew how to get it to run through my switch box. Everything works great. I would recommend them and use them again.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound system installed with TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The squad did a great job installing and calibrating our new sound system along with our new TV.
This review is from Soundbar Setup
I would recommend this to a friend
