Customer Ratings & Reviews

The agents installed my Samsung soundbar and did an excellent job.

Geek Squad came out to fix a thorny issue with home audio. The Sonos system that supports speakers around the home is inconsistent, difficult to ascertain why connections fail, and overall somewhat fragile. GS team very patiently fixed the issue and it has been working for past 18 months. Unfortunately it now is back to being problematic.

The Geek Squad Agent that came out to my home, was a kind, to the point individual. I had a unusual issue - I bought a NEW item, someone thought it was cute to ship me an open box of the sound bar and it came "from the local store". I gave him, the wrong item for the correct item - Life was merry

Excellent service. Easy appointment and the bar works perfectly. I can now hear the TV.

Well worked and neat Everything went smoothly and no complaints

They connected my surround sound and did a fantastic job.

The TV and Sound Bar Purchase so satisfied, However where the Rave reviews need to be shared is with Tandy! The service that she provided to my elderly mom was phenomenal , the patience and time she shared with my mom is amazing! I am so impressed as she did not hesitate even moved furniture to accommodate installation etc! Just a delight and Professional that should be recognized!

The Geek Squad agent was great. Exactly on time, knew how to fix the issue with the universal remote and got right on it. He was friendly, super professional, asked and answered a lot of great questions. He also made sure that we understood what he'd done and how easily we could repeat it to make all the elements of our home entertainment system work together. Really good experience!

From the pre arrival calls to clean up the men were professional. My tv and soundbar are perfectly hung!

agent mounted sound bar to tv quickly. He answered all questions , gave use advise and showed us how to use the sound bar remote.

My Geek squad expert put together an excellent sound system incorporating a new Denon Unit with existing speakers.

Techs provided good communication contact when they were on their way and arrived They took care of the situation and explained in great details excellent service

They were efficient and careful! Removed my TV mount.

Their guy helped me with easy to understand instructions on how to set up and operate my new TV.

Hooking up my new sound bar to my tv proved to be more complicated than I thought. The Geek Squad was very helpful.

Installed in a matter of minutes, very polite and knowledge installers, asked and answered my questions.

The agents installed, connected all devices while explaining functions of each remote. Extremely satisfied.

The installers were very professional and knew what they were doing. Our surround sound has never been better

Did a great job. Very friendly and helpful. Would call him again. Just a bit spendy

Geek Squad quickly and efficiently installed my product.