Customer Ratings & Reviews

Ricky Noreiga transferred all the files I needed in a professional and courteous manner. Additionally, he helped me solved me some technical issues. Before he left, he made sure I was completely satisfied.

Personal Geek Squad Agent Jeffery was great. He was professional, patient with my questions, and very good at his jog. The phone Geek Squad was ok when you got to a real person. The issue of the auto phone is painful.

The agent repaired my computer to the point it works [properly. He also repaired my netflex channel to work properly.

Muiz was tremendous. Friendly, very patient with our questions, and made it seem that he really enjoyed working with us. He followed safety precautions very proselytizing and this resulted in us feeling very safe.

All my concerns and returned issues were completely solved. I'm fully satisfied.

My experience with Hosea was very professional. He installed my iMac computer with no problems. He was knowledgeable and answered my questions, being patient when a verification code was needed and overall a pleasant tech to do business with. Thank you, Hosea.

The Geek Squad member did a very good job for us and made sure we totally understood all that he did while here.

Christopher Fuller was kind as he helped two older folks get familiar with new technology.

Great service, he came on time, introduced himself and got right to work on our computers. We had lost connection and could not get back online.

I am disabled and elderly and I always purchase this service when I buy a product. I always purchase from Best Buy because it is a full service company.

My husband and I are blown away by the amazing, competent work by our Geek Squad technician!!! All our issues have been repaired!

My rep- Chase- was on time. professional and excellent to deal with. He downloaded all my old computer info and took me through a brief tutorial. Great job. Thank you.

Was helpful, and took the time to answer.my questions in a way that I understood and very courteous too me...

The tech was patient and very efficient and ended up solving our problem

The agent set up my computer and reviewed my additional software. The agent was prompt, knowledgeable and courteous.

Am pleased with my new iPad…Kevin R. was so helpful in setting it up, and helping me.

The Geek squad did an excellent job of instructing a senior how to use my purchase.

Ryan did a great job of getting our new router set up.

The Geek Squad reorganize my desk so that I can wok efficiently. My old tower has gone bye,bye and I hve two screens attached to my lapton.

She was so helpful!Calmly solved things three issues I had and was very knowledgeable .