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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 142 reviews

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91%
would recommend
to a friend

Customers are saying

Customers recognize that Add-On Time W PC Agent helps improve overall performance. Some customers are also happy with the connectivity feature, especially when using a new external drive with the network.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-142 of 142 reviews
  • Rated 2 out of 5 stars

    GEEK SQUAD REPAIR MICROWAve

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the rep had an indifferent attitude and was not able to diagnose the problem, meanwhile microwave is working, told me u have a few yrs on your warranty should u have another problem. WOULD NOT WANT THIS REPR TO SERVICE ME AGAIN

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The on-line contacts failed twice on two days!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I contacted the GeekSquad on line twice about a problem with my computer, and they failed both times!!!!!

    No, I would not recommend this to a friend