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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.3 out of 5 stars with 111 reviews

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Rating by feature

  • Service

    Rating 4.9 out of 5 stars

  • Professionalism

    Rating 4.9 out of 5 stars

  • Expertise

    Rating 4.9 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers admire the Add-On TV Basic Unboxing & Assembly service for its overall performance, with technicians being efficient and helpful. Customers also appreciate how easy and quick it is to unbox and assemble their TVs. There were no cons mentioned for this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 111 reviews
  • Rated 5 out of 5 stars

    I'm great customer service installers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent team you got there they did a great job got the TV installed perfectly The great employees definitely want to keep them she probably give them a raise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    With the Extra Money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was very professional. I didn’t need the tv hung on the wall, but I could see where I wouldn’t be able to set up especially with the sound bar. Not a waste of money. Glad I went with Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelencia. Wonderful. My best gift in my Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TV setup service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV setup. Unboxing and set up on Table with great care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT experience with setup!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was great! The technician was really nice and super helpful! I had requested setup via messaging when I bought it, but that information didn’t get communicated. Very annoying! I’ll take shots next time. Technician helped get the additional payment processed.

    I would recommend this to a friend
  • Pros mentioned:
    Setup speed

    Rated 5 out of 5 stars

    Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents acted professional and kind when setting up my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did excellent job!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service provided by Geek Squad and by the team at BestBuy local store in Laurel, MD

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had to come back multiple times and everything was greatveach time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instant Access

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was delivered by Best Buy and unboxed and assembled with all my devices. Internet connection access completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great extended warranty.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't used it yet, however, This was always my plan to have coverage for an extended time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time and they did a great job! Glad I had them unload and set on stand since it’s large.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were right on time. Very courteous and knowledgeable. Would not hesitate to use this service in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing team

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Loved the crew that came and unboxed it and set it up. Very knowledgeable and kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very good and helped me with all questions on set up of tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful assistance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians who showed up and unboxed, set up and configured my TV were super, friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unboxing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys were awesome! The delivery and unboxing was completed in under 15 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of major TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy installation with guidance on selection of the best sound system for our installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always on time and set up was fast and they were very patient and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retired

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They handled the unboxing very efficiently. the clean up was excellent. The only sign they had been there was a new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who installed the tv for my wife was great

    I would recommend this to a friend