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Customer reviews

Rating 4.6 out of 5 stars with 1618 reviews

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,618 reviews
  • Rated 5 out of 5 stars

    Geek squad made a great price even better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently used a tech support service and was extremely pleased with the results. The technicians were knowledgeable and efficient, quickly diagnosing and resolving my issue. Their communication was clear and professional throughout the entire process. I felt confident in their expertise and would highly recommend their services to others. Thank you for the excellent support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed mount & 55” TV very efficiently. Tested & explained all components. Very friendly & efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv install was amazing. The installers did everything to get my tv downstairs in a tight space. Hung it on the wall professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were cool and seemed like they knew what they were doimg! Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount came in early and was installed quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and painless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dudes installed it quick and professional and then made sure everything was working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and showed on time. Did very good job hanging my TV on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hal D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came out and mentioned the TV to the wall. We anchored my TV mount and set it Great Job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation went perfectly

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team installed professionally using a mount I provided with no issues. Great team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense Tv 91”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is awesome! Great price setup was easy. We love watching games on the big screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were wonderful. They were professional, knowledgeable, had all the necessary tools and cables required to do the job, I didn't have to do a thing. As a matter of fact, I put a pizza in the oven and left the room. When they were finished, Bobby (I think that was the tech's name) set everything up on the TV. I just handed him my username/password book and we went through all the apps we're subscribed to and he got us logged in. He even got the TV logged into Apple TV, which I couldn't do on my LG TV because I don't have an Apple device. Bobby was terrific and answered all of my questions. He even helped with a soundbar in another room. I'm having problems with the soundbar, but it's not an installation problem. It's a "Do I want a soundbar that's supposed to work like this" problem. I'm glad I'm a TotalTech member and if I need service again, I hope that they send someone like Bobby out to me again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team I had was very good. Very professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job mounting snd setting up my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing work and install of 85” Samsung

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service, friendly, on time, everything you’d want!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This install of my 100” tv was just too good to not review. The crew was on time, very professional, definitely knew what they were doing, had everything they needed to complete the install and got it done fast. I will definitely use them again for any future installs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen from greek squad that installed the mounting for my sonos speaker were wonderful. No issues 100% happy with the setup :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless tv install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These install guys were the best! Flawless install with a very thorough install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and the tv looks great on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job getting my 98” tv down into the basement and mounting it for me. Would be nice if Best Buy offered screen setup/calibration

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD #1 FOR INSTALLS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an amazing job installing my 98 inch television in my man cave. They took the time to set up the surround sound with the television and all the remotes for the different devices.

    I would recommend this to a friend
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