- General
- Brand: Geek Squad®
- Product Name: Add-On TV Setup & Mounting, 91” or Larger
- Other
- Estimated Time to Complete Service: 80 minutes
- Required for Service: Customer supplied TV mount, video components and any cables required for setup. An existing, functional network if network services are desired.
- Workmanship Warranty: We stand behind our services and repairs with a 90-day workmanship warranty.
- UPC: 400065787593
We’ll do the heavy lifting and save you time and hassle. Enjoy the convenience of our installers professionally setting up and mounting your TV to the wall and configuring your video components. We’ll make recommendations on placement for the best viewing experience and conceal properly rated cabling within the wall in a single stud bay. We'll also add your TV and connected devices to an existing wireless network, perform any needed software or firmware updates, and configure up to two smart streaming services, like Netflix or Disney+. In addition, we’ll program the remotes that come with your equipment and configure an existing voice-control device for basic TV control commands. Once the setup is finished, we’ll take the time to demo your new technology and make sure you know how to use it. Finally, we’ll ensure that all wires and cables are neatly dressed and the workspace is clean when we finish. Best Buy’s TV services are backed by a 90-day limited workmanship warranty.
- Delivery, unboxing and assembly: We’ll deliver to a room serviced by an elevator or up to the third floor. Then, we’ll unbox your new TV and attach it to the wall mount bracket for TV mounting service or to the base/pedestal. For some TVs, the delivery and installation may be scheduled separately.
- Mounting your TV and concealing cables: We’ll help choose the best placement for your TV and mount it to a standard frame wall with a drywall surface. We’ll also conceal the properly rated video cables in the wall within a single stud bay and connect the power cable to an existing outlet. Moving an electrical outlet isn’t included and power cables can’t be concealed within the wall.
- Connecting your video devices: We'll connect one new or existing TV to your video components in a single room.
- Connecting to your home network: After the TV and video devices are connected, we'll add them to your existing wireless network and perform the necessary software or firmware updates.
- Configuring your subscriptions and accounts: Once connected to the network, we'll configure up to two smart streaming services as needed (Netflix, Disney+, Amazon Prime, etc.) and assist in setting up your associated user accounts.
- Programming remote controls: Our installers will program manufacturer or service provider remote controls (DirectTV, Xfinity, etc.) and, if applicable, configure an existing voice control device for basic TV control commands.
- Neatly dress visible cables: We'll make sure that all wires and cables are neatly dressed and that wire ties are used when necessary.
- System demo and education: Once the services are completed, we’ll perform a system demo to show you the features and benefits of your new technology. We’ll answer any questions you may have and discuss additional solutions that will improve your TV experience.
- Cleaning up and removing packaging: After the installation, we'll clean up the work area and remove any packaging your products came in. We'll haul away and recycle your old TV if it was included in the order or if it’s available to order during the appointment.
- Delivery, unboxing and assembly: We’ll deliver to a room serviced by an elevator or up to the third floor. Then, we’ll unbox your new TV and attach it to the wall mount bracket for TV mounting service or to the base/pedestal. For some TVs, the delivery and installation may be scheduled separately.
- Mounting your TV and concealing cables: We’ll help choose the best placement for your TV and mount it to a standard frame wall with a drywall surface. We’ll also conceal the properly rated video cables in the wall within a single stud bay and connect the power cable to an existing outlet. Moving an electrical outlet isn’t included and power cables can’t be concealed within the wall.
- Connecting your video devices: We'll connect one new or existing TV to your video components in a single room.
- Connecting to your home network: After the TV and video devices are connected, we'll add them to your existing wireless network and perform the necessary software or firmware updates.
- Configuring your subscriptions and accounts: Once connected to the network, we'll configure up to two smart streaming services as needed (Netflix, Disney+, Amazon Prime, etc.) and assist in setting up your associated user accounts.
- Programming remote controls: Our installers will program manufacturer or service provider remote controls (DirectTV, Xfinity, etc.) and, if applicable, configure an existing voice control device for basic TV control commands.
- Neatly dress visible cables: We'll make sure that all wires and cables are neatly dressed and that wire ties are used when necessary.
- System demo and education: Once the services are completed, we’ll perform a system demo to show you the features and benefits of your new technology. We’ll answer any questions you may have and discuss additional solutions that will improve your TV experience.
- Cleaning up and removing packaging: After the installation, we'll clean up the work area and remove any packaging your products came in. We'll haul away and recycle your old TV if it was included in the order or if it’s available to order during the appointment.
Disclaimers
- This mounting service does not include concealing cables outside of a single stud bay, mounting a TV to any surface other than drywall, or mounting above a fireplace.
- It also does not include connection of audio components, network setup, smart home device setup or any other type of custom wiring or electrical work.
- Additional charges may apply for delivery or services in extended areas, and the charges are based on location. Service returns cannot be accepted after installation services are completed.
- Add-on services must be purchased and scheduled at the same time as a primary installation, or your appointment may be rescheduled with additional charges.
- We provide a 90-day workmanship warranty on applicable services. If a service call is needed within the warranty period, there will be a $99.99 deposit plus applicable taxes at the time of scheduling which will be refunded to you if we determine that there was a defect in our workmanship. This warranty begins from the date of service completion.
- This mounting service does not include concealing cables outside of a single stud bay, mounting a TV to any surface other than drywall, or mounting above a fireplace.
- It also does not include connection of audio components, network setup, smart home device setup or any other type of custom wiring or electrical work.
- Additional charges may apply for delivery or services in extended areas, and the charges are based on location. Service returns cannot be accepted after installation services are completed.
- Add-on services must be purchased and scheduled at the same time as a primary installation, or your appointment may be rescheduled with additional charges.
- We provide a 90-day workmanship warranty on applicable services. If a service call is needed within the warranty period, there will be a $99.99 deposit plus applicable taxes at the time of scheduling which will be refunded to you if we determine that there was a defect in our workmanship. This warranty begins from the date of service completion.
Q: What does the TV mounting service include?
A: The standard mounting service includes securing a customer-supplied mount to drywall on a standard-frame wall and mounting the TV. It does not include mounting to any other surface besides drywall or above a fireplace.
Q: What kind of remote controls will the Geek Squad program?
A: The Geek Squad will program manufacturer or service provider remotes, such as DirectTV or Xfinity, and can also configure an existing voice control device for basic TV control commands.
Q: Does the Geek Squad service include unboxing the new TV?
A: Yes, the service includes delivery, unboxing, and attaching the TV mount.
Q: Does the Geek Squad unbox the TV?
A: Yes, the Geek Squad will unbox the TV and attach it to the wall mount bracket or base/pedestal.
Q: How many streaming services can the Geek Squad configure during setup?
A: The Geek Squad can configure up to two streaming services during the setup process.
Q: Will the Geek Squad connect the TV to my existing devices?
A: Yes, the Geek Squad will connect one new or existing TV to your video components in a single room.
Q: How many streaming services can be configured during setup?
A: The setup service includes configuration for up to two streaming services.
Q: What is the Geek Squad's workmanship warranty?
A: The Geek Squad offers a 90-day workmanship warranty on their services and repairs.
