Customer Ratings & Reviews

Techs were quick,punctual,and professional A+ Deffenity recommend!!!

The sale and the installation were prompt, efficient and polite. I was exceptionally pleased with the service and experience. The products are also top of the line.

The Geek squad took great care of my 77" LG set, perfect installation (reinstallation) because of a move. No better reason to have the Totaltech Membership than moving and doing all the tech stuff while trying to get your house back to some semblance of order.

Very friendly and helpful, they did everything. I didn't lift a finger. Thank you guys for everything!

The Geek Squad is amazing. Jeremy and his team mounted 3 televisions for us. They spent extra time programming everything for us. They even returned a second time to finish the job. I am sold on Geek Squad and Best Buy! Thanks for excellent service.

Geek Squad crew removed one TV set with hanger devices from family room and really quickly installed it at the wall in a bedroom upstairs. Quality of work was excellent.

The two techs came out and installed our new TV and connect devices. Their service, courtesy, knowledge and carefulness were exemplary. They had terrific pro installation and clean up tricks that I had never seen before. Quick, easy, and efficient. Great Job

The crew who came out to install our system - TV, universal remote, sound bar, and DVD player were amazing! They came in, got to work, effectively and efficiently hooked everything up, set up Prime and Netflix and then showed me how to make it all work. I was also given a card with phone number I could call to get help if necessary. I can't say enough good things about this service.

The team who installed our tv was quick and efficient. Excellent customer service!

Awesome customer service they went above and beyond the text that installed my husband 100 inch tv

THE AGENTS MOUNTED THE TV AND HELP US SET ALL THE WI FI AND ANSWERED ALL OUR QUESTIONS THEY WERE KNOWLEDGEABLE ON THE TV AND INSTALATION

The geek squad installed the 65 inch TV mount, using the two by fours behind the drywall. Initially, I used the TV stands that come with the TV set. That was not a good idea. The Samsung TV set is now secure and installed at the height, I wanted. It looks great, like an oil painting hugging the wall.

Cannot say enough good things about my install team. Professional and took all safety protocols for covid throughout the install process. Installed my giant TV, mount to wall, mesh network and hooked up all Sonos equipment to my network/TVs. Walked through everything installed and reviewed all my questions. Simply top notch - would give them more than 5 stars if I could!

The agent mount my tv and connect it very nice and connected all my devices

Very professional and helpful in explaining the tv functions

Very professional install crew. Moved the old tv to the new spot and put up the new one. Very happy

Geek Squad mounted my tv promptly and helped with the set up.

Drilled holes with precision and left my floor cleaner than before they arrived. Nice attention to detail and respect for my property.

mounted tv on wall and took the time too explain how everything worked

Amazing installation service. Very friendly and professional service.