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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1616 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,616 reviews
  • Rated 5 out of 5 stars

    Geek Sq installed my TV and sound bar flawlessly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on-time, professional, and knowledgeable. The installation was a bit complicated around a bricked fireplace but they took their time, explained what they had to do to accomplished it and the job was done to perfection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE the Geek Squad !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mount is fine - the AWESOME part is the GEEK SQUAD. I love your installers. Quick - thorough - had the TV's up and working in no time. They clean up after themselves so you can't tell they were here !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mounting and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installer showed up when expected, was very professional, installed two wall mounts and two 32" smart televisions in our sons' group home, set up the TV with the wifi connections and explained how to operate the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionally Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable. They measured, mounted and adjusted the TV to maximize our viewing ability. Very customer focused and actively requested our feedback on the positioning. They did a nice job of cleaning up after the project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed 5 big screen tv's, 5 mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has installed all of my TV's, mounts and sound bars. I always request Francis , he is out of this world and 100% knows his craft !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my tv, all looked good. Said goodbye, and I noticed something after they left. I flagged them down as they were driving off, they can back made a minor adjustment and all was good. They stayed to make sure I was satisfied. I’m extremely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great In-Home Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service from the Geek Squad in setting up our TV and mounting the wall mount was outstanding. The technicians were friendly, courteous and helpful. They were careful of our belongings and made every effort to make sure we were happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Entertainment equipment installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was prompt, punctual, efficient and respectful. They were professional and performed the installation with an intelligent and clean manner. They offered suggestions on different ways of handling it and allowed us to decide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew who came out to install our system - TV, universal remote, sound bar, and DVD player were amazing! They came in, got to work, effectively and efficiently hooked everything up, set up Prime and Netflix and then showed me how to make it all work. I was also given a card with phone number I could call to get help if necessary. I can't say enough good things about this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service . Made sure everything was working properly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad technicians installed my TVs perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were excellent. They were timely, professional and my TVs were set up properly with the instructions that I needed to use my devices. The TV on my screened porch was also mounted and is working to perfection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome install team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot say enough good things about my install team. Professional and took all safety protocols for covid throughout the install process. Installed my giant TV, mount to wall, mesh network and hooked up all Sonos equipment to my network/TVs. Walked through everything installed and reviewed all my questions. Simply top notch - would give them more than 5 stars if I could!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great but expensive

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thye did a great job but way too expensive for the service!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Moved and Installed 55" + TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went above and beyond to move one 55" tv to another room and install a 65" tv. The 55" t was moved to a very tight area. They rearranged the power strips so they weren't constantly in danger of falling off the desktop. I was very impressed with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installers installed 2 tvs and sound bars. They were fantastic, very detailed and patient with us. Hands down the best service i have received in many years.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Experience

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was an absolute nightmare. Install window first said 11-3pm, then it got cancelled without notice to 3-5pm, and then never showed up until I get a call that they were going to come at 6pm, they didn’t show up till 9pm! Wasted my entire day, the worst part is they didn’t have one of my mounting brackets for my TV. I had to go to the store to buy a completely different one and the service tech was extremely unprofessional. He cancelled one of the install services without confirming with me and gave me an extremely hard time because he didn’t want to install one of my TV’s. Geek squad didn’t come out for this service it was a private contractor that car in an unmarked pick up truck with no branding or uniform.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Great Service and Very Knowledgeable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrence was very knowledgeable and very helpful. He completed the service quickly and trained us on how to use the remote, etc. I would recommend your service to all my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Awesome TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality installation. Fast and professional. I will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another outstanding service install by the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALLER WAS THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OUR INSTALLER WAS THE BEST. HE WAS VERY FRIENDLY AND KNEW WHAT NEEDED TO BE DONE. A+++++

    I would recommend this to a friend