Customer Ratings & Reviews

I have used geek squad multiple times for installation and they were fantastic. They were quick, professional, courteous and very knowledgeable. They answered all questions, hooked up all the devices and made sure everything was working properly before they left.

The installation was excellent. Brandon and Jake did a super job. They stayed to make sure everything with Comcast was working. Patient to say the least. Very impressed

Agents arrived on time Very professional installation Answered all questions

Had geek squad deliver, mount and set up Tv & sound bar. They took their time and answered all the questions this “old boomer” had, they were wonderful! The lead geek squad guy “Tommy” was so helpful, even checked with me after the install to make sure everything was good! Can’t say enough about the geek squad from Barboursville, WV!

The tech came out and was very professional as well as knowledgeable about the TV and mount he was installing he even heloped me find the perfect spot for the TV to be mounted. He was quick professional and cleaned up any and all mess and trash from the install as well as teach me the basics of what I needed to know to work everything and get the most out of what equipment I have hooked up

It’s holding our 98inch.tv up nice & sturdy thanks again Best Buy.

The Geek Squad was great! Timely, knowledgeable, friendly and speedy.

The agents were very friendly and mounted my tv's with exceptional care.

I want to thank Best Buy Geek's Austin Jones and his associate for the best service and knowledge in their help for my TVs and other tasks. My Total Teck annual contract is well worth the cost for a number of years. Thank you!

The installer is very knowledgeable, helpful, and approachable.

They mounted my 2 TVs and connected them to all of my devices.

I had four TVs to mount including two new ones recently purchased at Best Buy. As they open the box on one of the new TVs, they discovered it was damaged. They never hesitated and contacted Best Buy on my behalf and went back to get another one. They did a great job installing all four TVs, clean up afterwards, and took the excess packaging.

We are big fans of the Geek Squad. We’ve had several different teams out to do installations on new electronics and every one of them have been great. I can’t say enough about their knowledge and professionalism. Kudos to Best Buy for finding such a great team.

The job the geek squad was excellent. Unfortunately they didn't show the date they were supposed to be there. They did however make it a point to fit into their schedule the next day. Customer service provided a date that was unacceptable, but the supervisor intervened and provided a suitable date and time

The Geek Squad installed a wall mounted TV and did an expert job in doing so … Professional, knowledgeable, focused … Answered all our questions and left the site clean and trash free … We are happy campers!

Mounted big tv expertly and efficiently and we’re on time

They did a great job and they were on time made made a quick job of mounting both TVs cleaning up behind themselves they were pleasure What are you upgrade my movie room I want to same guys back. Great job guys.

Schedule appointment to have my 85 inch TV mounted on wall to geek squad agents came to the house . The gentleman were very professional they did an excellent job I would highly recommend the geek squad to mount any television you may have in your home . They were fast and efficient

Great customer service . Made sure everything was working properly!!

The Geek Squad arrived on time and were very professional and quite knowledgeable about the mounting procedure. They explained everything as they proceeded, and answered all my questions. They also took all the packing material and the large box my tv was in.