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Customer reviews

Rating 4.6 out of 5 stars with 1608 reviews

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    Rating 4.0 out of 5 stars

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    Rating 4.0 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,608 reviews
  • Rated 5 out of 5 stars

    Geek Squad technicians installed my TVs perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were excellent. They were timely, professional and my TVs were set up properly with the instructions that I needed to use my devices. The TV on my screened porch was also mounted and is working to perfection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    prompt, professional and on time and will use them again on our next purchase for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service! Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me the hassle and my back! Not to mention its FREE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Moved and Installed 55" + TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went above and beyond to move one 55" tv to another room and install a 65" tv. The 55" t was moved to a very tight area. They rearranged the power strips so they weren't constantly in danger of falling off the desktop. I was very impressed with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was excellent. Brandon and Jake did a super job. They stayed to make sure everything with Comcast was working. Patient to say the least. Very impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed TV and devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV and devices, very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew who came out to install our system - TV, universal remote, sound bar, and DVD player were amazing! They came in, got to work, effectively and efficiently hooked everything up, set up Prime and Netflix and then showed me how to make it all work. I was also given a card with phone number I could call to get help if necessary. I can't say enough good things about this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome install team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot say enough good things about my install team. Professional and took all safety protocols for covid throughout the install process. Installed my giant TV, mount to wall, mesh network and hooked up all Sonos equipment to my network/TVs. Walked through everything installed and reviewed all my questions. Simply top notch - would give them more than 5 stars if I could!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was great and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This task would have been very difficult for me. A geek squad team came and knocked it out in minimum time. I wish the initial appointment window was more precise. But I'm very satisfied with the install and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who came to install both of my 65 inch flat screens was a gentleman. I was surprised to see him arrive alone to make installation, but then pleasantly surprised once I realized he can handle it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problems, the installer came in and installed both 55 inch tv's . on my tv stands. Another installer came in about an hour later and installed my 43 inch tv in my kitchen wall. they did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t have been more pleased!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin and his crew were very professional and friendly. Showed up on time, handled my items with the utmost care, and very thoroughly answered all my technical questions. Fantastic service from start to finish!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing 2 large screen TVs in my new home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both installers did a great job installing two large screen TVs in my home. They went above and beyond to tell me what they were doing and ensure that my TVs and remotes worked before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and professional team. Very quick and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did an awesome job setting up my 98 inch tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad was very professional and helpful. would use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient service with a smile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installer was fantastic! He called me in advance, showed up at the scheduled time, was efficient but careful installing the TV and had a great attitude. Could not have asked for a better experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad repreesentative, Joseph Goldenberg, did an outstanding job. He showed up on time, listen to our mounting requirements, mounted TV promptly, explained how to operate it and removed old TV. He was extremely knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Terrific!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Qamar and Brandon were great. They set up the TV and made sure everything was connected and patiently showed me how everything works and let me run through all the processes twice to be sure I got it. They made it easy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed by television quickly and eff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad deliver and installed the television properly.

    I would recommend this to a friend