Customer Ratings & Reviews

Totally worth getting the Greek Squad to take care of it.

I have used geek squad multiple times for installation and they were fantastic. They were quick, professional, courteous and very knowledgeable. They answered all questions, hooked up all the devices and made sure everything was working properly before they left.

The tec called first and arrived on time. He installed my new sound bar on my sunbrite TV. He also switched the settings to the sound bar option. I purchased the sound bar because I have a hearing deficiency. The Tec adjusted the sound to satisfy my specific hearing needs. I really love the new sound bar and the service was outstanding.

I paid for the install and set up service for a new 55” smart TV. Best money spent! The installers had my old TV down and the new one up in under an hour. They had the right tools for the job, they cleaned up as they went along, and answered every question I had- even the dumb ones! Definitely better than my husband spending hours trying to get it level and make due with the tools we already have.

Saved me the hassle and my back! Not to mention its FREE!

Agents mounted my TV and devices, very professional

I want to thank Best Buy Geek's Austin Jones and his associate for the best service and knowledge in their help for my TVs and other tasks. My Total Teck annual contract is well worth the cost for a number of years. Thank you!

The Geek Squad installed a wall mounted TV and did an expert job in doing so … Professional, knowledgeable, focused … Answered all our questions and left the site clean and trash free … We are happy campers!

They did a great job and they were on time made made a quick job of mounting both TVs cleaning up behind themselves they were pleasure What are you upgrade my movie room I want to same guys back. Great job guys.

The geek Squad was on time and did a very nice job. I highly recommend Geek Squad and assure you that the membership pays for its own very quickly.

Had geek squad deliver, mount and set up Tv & sound bar. They took their time and answered all the questions this “old boomer” had, they were wonderful! The lead geek squad guy “Tommy” was so helpful, even checked with me after the install to make sure everything was good! Can’t say enough about the geek squad from Barboursville, WV!

Great and professional team. Very quick and efficient

Agents did an awesome job setting up my 98 inch tv!

geek squad was very professional and helpful. would use them again

I had four smaller TV's installed in four bedrooms of a vacation home. The Geeks did a wonderful job with all of these installs. Could not ask for a more professional result.

We are big fans of the Geek Squad. We’ve had several different teams out to do installations on new electronics and every one of them have been great. I can’t say enough about their knowledge and professionalism. Kudos to Best Buy for finding such a great team.

The job the geek squad was excellent. Unfortunately they didn't show the date they were supposed to be there. They did however make it a point to fit into their schedule the next day. Customer service provided a date that was unacceptable, but the supervisor intervened and provided a suitable date and time

The agents who installed my v took their time and ensured I liked the placement before drilling any holes. They worked fast but did everything with care.

The crew at BestBuy was wonderful the installed 2 tvs at my office. They were on time, professional they also set the tv’s up by connecting to WiFi.

The tech came out and was very professional as well as knowledgeable about the TV and mount he was installing he even heloped me find the perfect spot for the TV to be mounted. He was quick professional and cleaned up any and all mess and trash from the install as well as teach me the basics of what I needed to know to work everything and get the most out of what equipment I have hooked up