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Customer reviews

Rating 4.6 out of 5 stars with 1618 reviews

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,618 reviews
  • Rated 5 out of 5 stars

    installed TV and devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV and devices, very professional

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was an absolute nightmare. Install window first said 11-3pm, then it got cancelled without notice to 3-5pm, and then never showed up until I get a call that they were going to come at 6pm, they didn’t show up till 9pm! Wasted my entire day, the worst part is they didn’t have one of my mounting brackets for my TV. I had to go to the store to buy a completely different one and the service tech was extremely unprofessional. He cancelled one of the install services without confirming with me and gave me an extremely hard time because he didn’t want to install one of my TV’s. Geek squad didn’t come out for this service it was a private contractor that car in an unmarked pick up truck with no branding or uniform.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my TV and conducted all my appliances. They were courteous. They were on time and very helpful. They went over and above.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team performed far above expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent team that helped set up two entertainment spaces and went above and beyond the "scheduled service" to ensure our systems were set up, working, and integrated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad was very professional and helpful. would use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend doing this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Berst money I every spent was to have the Geek Squat deliver and set up the larger TV and sound bar system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was amazing. They came in our home, set up, and had our Televisions up and working in no time at all. They cleaned up and it was if they had never been here. Very pleasant and helpful and with us learning how to operate the remotes also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and professional team. Very quick and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to buy a new tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv i had 43 cracked the screen on our move .i found that out during our appointment to put on wall. We purchased this this for my office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did an awesome job setting up my 98 inch tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will only use this service going forward

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved a ton of time & effort on my end. They were professional and did a great job. TV was fully operational when they left. Listed to my feedback, gave me options, and offered their expert opinions when asked. Overall great experiance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Move and mount additional TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was efficient respectful of property And knowledgeable. Set up additional TV exactly as desired. It works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big screen TV reinstallation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, as the Geek Squad was installing a Roku stick , a power surge occurred and our55” TV shorted out. No replacement starter was available, but due to design change of a smaller outside frame, a 65” replacement fit in the same spot. I purchased the new TV and it was installed quickly by the Geek Squad the next day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed by television quickly and eff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad deliver and installed the television properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV mounting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, prompt, courteous technicians. Went to great effort to locate exactly the best position, height and angle for the TV. Left the place clean and removed all debris.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 85”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis and Andrew , these guys were amazing new what they awere doing …..very satisfied with my installation and your knowledge about Audio and Video. Would definitely highly recommend these guys to anyone who’s making a purchase at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv and did a great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv wall mount and did a great job!! They connected to my satellite receiver and made sure everything was working. They were very professional!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job......................................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad in home setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was fantastic while mounting my new TV. I needed them to return to adjust the wall mount (not their fault) and it was done no problem and no additional charge. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed and reinstalled TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation techs were very efficient while moving two existing tv's and installing a new large screened.

    I would recommend this to a friend
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