Customer Ratings & Reviews

Crisp, clear picture, all the colors are very sharp

The Geek Squad guys were very professional and knew what they were doing. They took their time to ensure everything was in the proper position before drilling holes in the wall. They really explained everything to us in layman's terms. The service was awesome!

PJ & his partner based out of the Naples FL market are best in class. Showed up early, unboxed and mounted 3 TV's, set up all sound & remotes and were done in 90 minutes

Excellent work and technicians were extremely professional!

Great purchase. Thanks for the help mounting. Super satisfied!

Geek squad agent was terrific! He mounted televisions to walls in a very professional manner, explaining how to use the remote for each tv.

Very very great work and communication awesome love their work

The installation went rather well. The technicians were quite friendly and answered all of our questions.

your installers - were great. they were thorough, freindly.

The Geek squad flat mounted my 63 inches TV on the wall, to my complete satisfaction. Took only a few minutes to complete the job, to my exact height specification. Thank you, Geek squad, you guys "rock."

The Geek Squad agent moved two of our TVs, put up a mounting bracket and connected our new 65" Samsung TV. The Geek Squad is amazing! I highly recommend the Geek Squad Service, don't know what we would do without them. Thank you to Joseph and Matthew!

Pleased and satisfied customer. The technician was very thorough and fast. Extremely pleased.

The Geek Squad knows what they are doing. They did it quicker, easier and safer than I could have done it. A good reason to have total tech.

The techs were quick, thorough and very friendly! They did a great job!

Agents mounted the screen and projector, and helped set up most devices. There is an issue with the IR extension on the projector that needs to be fixed. I was told it would be taken care of within the week. It has been 4 weeks still not working correctly. The local Geek Squad apparently was not notified. Otherwise it was fine.

We had an appointment on the schedule for several weeks for today after buying our TV from Best Buy. There was no communication prior to today narrowing the installation window. The scheduled install remained under my login despite the no show by the installation crew. I called 3 times. First time I called I was told to wait longer, someone will call you today when they are on their way. 2nd time we were "disconnected". I did get a hold of the delivery and install helpdesk on my 3rd try, where they confirmed what I already knew which was the job did not get assigned to anyone so that we would have to reschedule. The first date was April 3 (2+ weeks), which clearly isn't great, The customer service person indicated she escalated the issue and that we will hear from someone in 24/48 hours. We will see if that happens or not. A poor experience on all fronts. Showing up is 1/2 the battle and that didn't happen. The customer service person gave us a $50 gift card. I understand the gesture, but really getting the bracket here and the TV on the wall is the only ask we have. We'll be happy when that happens.

The Geek Squad sent to deliver, set up and mount the TVs were very efficient and professional.

Steven and Briannah were fantastic to work with and watch the work they executed. They explained everything and made sure we understood the new operating processes of the devices.

Geek Squad is the best. They did a great job getting it installed

Everything has gone well with all the different services from the Geek Squad including mounting of sound bar, installing TVs on the wall including two over fireplaces and everything works making me happy with the services.