Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1616 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,616 reviews
  • Rated 5 out of 5 stars

    Excellent Geek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys hung three TV's for me and they were fast, efficient and provided the level of service that I've come to expect from the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad FTW!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy I chose to have Geek Squad install my TV and audio at my new residence. Tony was outstanding and pleasant to work with. He listened to my goals and then worked quietly to achieve them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Sytsem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great experience having Bobby and Cody set up our TV system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GinaP

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased and satisfied customer. The technician was very thorough and fast. Extremely pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money to have Best Buy's technician team mount wall bracket and our new 65" flat screen Smart TV. They were extremely neat, worked quickly, programmed the remote and spent time explaining all the features of our tv and how to use the remote to access all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are pros

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad carefully analyzed the difficult situation of mounting our new TV above our fireplace. They called their best installer who carefully and professionally installed our TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, fast and easy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician showed up on time, went right to work, made it look easy. Took down old TV and mount. Put new television and mount up and ran the wires behind the walls out of sight. Also advised of promotion to re mount the television he took down in another room at half price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ebony fixed me up!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The double agent Ebony was amazing!! She fixed a problem left by another technician. She is a “keeper”!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed our 70" TV to be mounted on the wall. The team arrived earlier than scheduled but better that way than late! Very professional, nice team, listen to customers, offer advice when requested. Fast and TV is up! Cons: why leaving such short cords, we can barely move the TV box and the Wii! Other than that, all good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were super friendly and clean

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called ahead of time to verify what time they would be arriving. They kept the place clean (drilling and all). We’re super courteous. Explained everything. Double checked measurements. Made sure it’s where I wanted it. Great great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my 65 inch TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that installed the tv mount we professional, and polite. Sean was very knowledgeable. They both went way beyond expectations. Would use this service again. Especially if you send these 2 tecs again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad ~ Professional all the way!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad sent to deliver, set up and mount the TVs were very efficient and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad members were very helpfull during the installation process, and walked me through everything on my device once they completed their installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek quad was terrific!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek quad was terrific. They set up tv, and moved my present tv. Answered all my detailed questions. I strongly recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have the professionals do it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only have geek squad come out to setup my electronics! They do an amazing job and it’s worth the money you spend having it done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheers to Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad members did an excellent job of installing and connecting all the equipment to my new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the help!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Thanks for the help mounting. Super satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed the bracket and mounted my TV and set everything up quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their professionalism and cleanliness. Their readiness to help and support in making sure tgst the customer is 100% satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, prompt and extremely helpful! Will always call on the Geek Squad, they are the best in the business.

    I would recommend this to a friend