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Customer reviews

Rating 4.6 out of 5 stars with 1618 reviews

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    Rating 4.0 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,618 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my TV on bedroom wall. Courteous, informative, efficient, personable. Very impressive.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the worst experience of my life ! I was so disappointed by my experience. I bought the tv in November and was told I would have to wait a week for the installation. A week came and went by and it turned out that my installation was cancelled without any notification of the cancellation! I called and they supposedly re scheduled and put it another week back . So, the next week came and went by again. When they didn’t show up I called again and come to find out they never rescheduled my appointment! Finally after the weeks and several calls to management my tv was installed! I was extremely disappointed and frustrated with the customer service and extremely dissatisfied with the end result! I had to take time off of work just for the service to be cancelled without notice! I would not have been upset if there was communication! No email or call was provided! Thanks, Najee

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service delivery was awesome and the quality was done to satisfaction.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that $250 to mount a tv is ridiculous! The mounting cost more than the actual tv

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Quality Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did an awesome job of setting up the wall mount and TV. The work was fast and high quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always extremely knowledgeable with customers. truly appreciate their expertise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work. Very professional. Cleaned up all work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and sound bar where I wanted them to. They were nice and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very professional and polite and took great care on hanging the tv correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in know what they were doing measured found studs, set it up and left it perfect. A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pros!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very professional and efficient, quickly installed my produact and left work space cleaner than started.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an outstanding job. I would definitely recommend them to mount your television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased at Best Buy for a great price.The tech installed this all by himself and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hardworking gentleman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service very respectful and make sure that the job is done right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ML

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent was very cordial clean and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed everything and was efficient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers installed everything and mounted the tv on the wall. And was very efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, courteous and done right the first time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd time the team has worked at my home. They are awesome and I would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gagner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right size TV for our home in one of our rooms

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were total Pros!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great. Super professional. He did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad put my TV in quickly; did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician who put my TV on the wall, did a great job!

    I would recommend this to a friend
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