Customer Ratings & Reviews

BestBuy sent 3 installers for our 100" TV and I am happy to report that the installers were extremely friendly, prompt, flexible and very knowledgable. Their names were: Alex, Dustin and David. The process could not have gone smoother. I also had them relocate and rehang 3 other large TVs. I 100% recommend these guys.

The install team was fantastic, if i could give them 10 stars i would. They were very professionally, and treated my home as their own. I would use this service again in a hearbeat.

Once we finally got our delivery after it getting rescheduled 6x! The installers were great. They felt bad about all the problems we experienced. Did a great job with the 100 inch tv

The Geek Squad installers that were sent out were the best that I've ever experienced. They came out and quickly got to work. Since they were installing a 100" TV that weighs over 130 lbs, the first thing they checked was the mounting bracket. It was already attached to the wall, but wasn't 100% secure because the screws that came with the kit were too short and didn't fully reach the stud. They pulled it down and remounted it with their own bolts. After that they hung the TV, cleaned up everything, and were on their way. If this is the typical Geek Squad installation experience, I'll definitely be employing their services again in the near future!

Best Buy’s delivery service was excellent! The team arrived earlier than scheduled, which saved me time. They were very careful not to disturb or dirty the floor and even took away all the packaging boxes for me. Everything was handled quickly, cleanly, and professionally. I’m very satisfied with the experience and highly recommend their service!

Guys were very friendly. Took the time to get 98” tv wall mounted were we wanted. Cleaned up afterwards and answered all questions.

I love the fact that we got free delivery installation of a 98 inch Samsung TV. The geek squad guys were very professional on time and super fast.

Their service is outstanding. The squad is knowledgable and efficient and take the time to do it right. Taking the packing material away is a relief as well.

TV mount works well. Setup went great and installation was very professional.

Made it very easy for me i couldnt install that 100 inch tv and also because i purchased the tv this service was free

Workers were super helpful with the installation and very professional. They were also careful about getting things through the house without scratching anything.

Installers were great. Worked with me on the date to move it up. They were here on time and super careful. Clean fast install.

The agents mounted my tv and connected it to all my devices

The guys that mounted and set up the TV did a great job. They took their time and went above and beyond to ensure that I was completely satisfied.

They showed up on time and ready to install my tv! Friendly and very professional. They did an excellent job!

The agents were very careful and did a great job mounting my tv

the two gentleman who did the install did fantastic. This is why I always buy my electronics from Best buy. great service and great job on installation!

The Geek Squad team performance was outstanding. Despite the difficulties of removing an existing 80” tv located above a fireplace, and mounting a new 85” Samsung, required relocating the existing mounting bracket’s to compensate for the different size of the new set. The team of William and his partner flawlessly executed this installation without any problem. In addition, the second phase of their visit entailed relocating the 80” set to an upstairs bedroom, removing the existing 75” set and properly mounting the 80” set. This task required the agents to carry the 80” set up two flights of stairs in a curved staircase and into a bedroom. This also was a difficult task, and although the 80” set was heavy and clumsy due to its size, Bill and his assistant carried the set upstairs without any disruption to adjoins walls or staircase. The second install required taking down the 75” set and resetting the brackets to properly hold the 80”set. They are to be commended for not only their technical expertise,but for taking on the entire project with a smile, a positive attitude, and a determination to assure that, once the total installation was complete, that it met all of my expectations! Their willingness to provide exceptional service was evident in their performance!

Tv installation was easy and the reps were professionals.

The agents did a great job mounting my 100 inch tv on the wall. They made all my connections and cleaned up afterwords. Excellent quality job!