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Customer reviews

Rating 4.6 out of 5 stars with 802 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 802 reviews
  • Pros mentioned:
    Large capacity

    Rated 5 out of 5 stars

    Very nice guys. Quick and easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice guys. Quick and easy. It was a very large bowl TV, and they made absolutely no fuss about it. Very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection, good service, good job, good good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Did Not Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were willing to take my old rear projection TV with them but a neighbor of mine said he would like it so I agave it to him as it was working good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew delivered new television, & took old one with no problems at all. Quick & efficient, would purchase service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and so helpful.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offered a service to take away our old tv and I was so glad I purchased it. They were so respectful of our home and did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Haul away.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They reboxed and removed the old TV . No issues. Great guys.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Tv haul away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haul away tv from basement was done with ease and without any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from geek squad. No issues at all. Great job

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This benefit was great, no worries about where or when you can get rid of old TV. I've been using Geek Squad for years.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good service offered by Best Buy. Im glad I can use it instead of trying haul it away myself for recycling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removal of the Old TV was no Problem for these guys. It was an old TV about 22 years old and was HEAVY. Thank You

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TV Installed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    85 inch TV was installed perfectly and looks great hanging on the wall. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Easy Peasy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Best Buy haul our old TV when they delivered our new one. Glad we didn’t have to lug it to a recycler.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Haul Away TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positive experience with the delivery of the tv, soundbar and the haul away of large projector screen tv.

    I would recommend this to a friend
  • Pros mentioned:
    Removal service

    Rated 5 out of 5 stars

    TV removal what's convenient?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old TV was picked up. When new TV delivered. I did not have access to a truck so the removal was my best bet. .

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who delivered my new TV and hauled away the old one, were fast, polite and friendly. Much more convenient than doing it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were polite, did a great job. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great idea useful and helpful when you don’t know how or what to do with your old tv

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Delivery men

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These young men were very professional and polite ! I know the TV they took away was very heavy and they did it with ease .

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Heavy tv hauled away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It made things a bit easier for me as I cannot lift heavy things and have no Dumpster access.

    I would recommend this to a friend