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Customer reviews

Rating 4.6 out of 5 stars with 802 reviews

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  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 802 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great having Geek Squad deliver,install and haul away old tv

    I would recommend this to a friend
  • Pros mentioned:
    Haul away

    Rated 5 out of 5 stars

    Made disposal of tv easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took the old one away and saved us time and energy waiting for waste management

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    old out

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service needed to get my broken tv out of here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What to do with your old flat panel TV?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased a 4K Sony TV. Most of the local places wanted a lot extra to haul away the old set. Our old flat panel had died. It was a 60 inch monster with a thicker display. According to the specs it weighted in at 68 pounds. Not only did the Geek Squad removed the old panel they put up our new TV mount and Sony in record time. It took them only 20 minutes! I would highly recommend their service to anyone that buys a TV from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Haul Away

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haul Away went Great...Deliver new one and took old one...Great easy Feature...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had several steps to the delivery, set up, and haulaway of our tv purchase. The Geek squad crew did a great job taking time to understand the details and complete the job. They were able to haul away one tv that day and set up a bigger truck for haul away within the week. Matt and Shaun were awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Delivery Team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team was prompt, courteous and friendly. The haul away was very smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hauled away a beast.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new Sony 75 inch due to my 17 year old 62" Toshiba DLP going bad. Before I had purchased my new Sony, I had tried to find somewhere to dispose of the Toshiba. I couldn't find anywhere. For $19 they took it with them which was much easier than trying to find somewhere that would take it and having to haul it away myself. Thanks Gunbarrel Rd Best Buy for continuous good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Crew!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This crew was on time and even a bit early. They were quick, clean, and friendly. Definitely worth the price versus the hassle of getting rid of the TV myself.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using Geek Squad to haul away your 51' and above, is a quick and easy transaction.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who delivered my set also hauled away my old set they were professional and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Haul away

    Rated 5 out of 5 stars

    Thankful for TVremoval

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys had a big task hauling out our big old TV, they did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best deal to haul away an old appliance.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best deal to haul away an old heavy appliance smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tvremoval

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job removing my old tv from second floor Guys did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery men effortlessly took away the old TV and brought in the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul Away of Heavy TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older TV. The Geek Squad installers took it away. It weighed about 300 lbs. Great Job. Thank-you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Haul away program makes life easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dreaded the thought of having to trash the 75 inch TV that had developed a large number of bright spots (like having flashlights shining at you from the screen. However, when I bought my new TV from Best Buy, they only charged $19.99 to haul away the old one. The geek Squad crew were excellent and it was a great feeling to see the old pile of junk go out the door. Well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very quick

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional and timely. in and out in no time thanks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TV haul away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who hauled away the TV were very accommodating and pleasant.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys were prompt, careful, courteous and friendly. Good job.

    I would recommend this to a friend