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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 962 reviews

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  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers enjoy the overall performance of the Add-On TV Haul-Away (56" and Larger) service and appreciate the portability it offers. The large capacity and haul away feature are also beneficial to customers. The removal service is reliable, and while the TV may be heavy, customers feel the service is handled professionally.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 962 reviews
  • Rated 5 out of 5 stars

    Great Crew!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This crew was on time and even a bit early. They were quick, clean, and friendly. Definitely worth the price versus the hassle of getting rid of the TV myself.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional take away service. Very good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two gentlemen ariived with our TV, set it up, and hauled away our old one. They notified us when they were coming, and showed up on time. They were very professional, and courteous. We were very happy with their service.

    I would recommend this to a friend
  • Pros mentioned:
    Removal service

    Rated 5 out of 5 stars

    Tv removal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old 50 inch tv in basement was removed quickly with no mess.

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity

    Rated 5 out of 5 stars

    Worth the price to haul away old tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What’s worth the price to haul away the old TV which was big and bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Effecient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took away old heavy tv with no problem. Took two to carry.

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity

    Rated 5 out of 5 stars

    Haul away of old TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old TV was huge but the guys took it with no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy and reliable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy when you can't do it youself. Helpfull

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service offered by best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that best buy hauled away my giant tv!! It was a jumbo huge tv that weighed easily 500 pounds. Such an eye sore but such a hassle to get rid of. Boy did this service make it easy. Not only did we get a real good deal on a tv for the basement but for 15 bucks, they removed the big clunker and recycled it and everything! This saved us so much energy and money. Thank you best buy!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Out with the old…

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hauled away our old 36” tube tv when we purchased a new 85” Samsung. The installers were unable to take it that day but after a few calls they sent someone out to take it from the curb to recycle a few days later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were polite, did a great job. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Removal service

    Rated 5 out of 5 stars

    Goodbye old tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old tv removed as promised. Very courteous and careful.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Haul away

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did as they promised and took away the old TV.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price to get rid of an old DLP tv. Thank you!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No head ache no brainer no worry how to get rid of tv

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    did what they needed to do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They loaded up the broken tv and and houled it off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad disconnected my old TV which was a 36 i

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad disconnected my old TV which was a 36 inch tube weighed about 150 pounds Carried out of the house up the stairs and into the truck very grateful for their help I’m getting rid of this TV it was an antique doesn’t compare to my new Sony flat screen TV hauled all the boxes away and cleaned up grateful for their help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle haul away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 12 year 55-inch Samsung smart TV that had bad speakers. BB haul off the TV after delivering a new 65 inch. It was no hassle and hopefully the components will be recycled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technicians

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technicians were very professional and kmowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work and great knowledge about the product

    I would recommend this to a friend