Customer Ratings & Reviews
- SKU:
- 5314501
Customer reviews
Rating 4.6 out of 5 stars with 887 reviews
(887 customer reviews)Rating by feature
- Service4.6
Rating 4.6 out of 5 stars
- Professionalism4.7
Rating 4.7 out of 5 stars
- Expertise4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the overall performance of the Add-On TV Haul-Away (56" and Larger) service and appreciate the portability it offers. The large capacity and haul away feature are also beneficial to customers. The removal service is reliable, and while the TV may be heavy, customers feel the service is handled professionally.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
did what they needed to do
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They loaded up the broken tv and and houled it off
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Easy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No head ache no brainer no worry how to get rid of tv
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad disconnected my old TV which was a 36 i
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad disconnected my old TV which was a 36 inch tube weighed about 150 pounds Carried out of the house up the stairs and into the truck very grateful for their help I’m getting rid of this TV it was an antique doesn’t compare to my new Sony flat screen TV hauled all the boxes away and cleaned up grateful for their help
I would recommend this to a friendRated 5 out of 5 stars
Surprised Charges Raise a Question
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Carlos with the Geek Squad was the hero. He came to the rescue. While I was promised no additional charges, I have recently seen a charge with no explanation.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent work and great knowledge about the product
I would recommend this to a friend Rated 5 out of 5 stars
Hauling
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worker were very helpful,friendly,and respectful didn't have any issues and they made the process very easy for me
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job..............................
I would recommend this to a friend Rated 5 out of 5 stars
Great service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were very fast and very nice. You do need to purchase the mounting bracket separately, but we already one. If you have the money for it, I recommend them to install your TV.
I would recommend this to a friendRated 5 out of 5 stars
TV disposal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old TV was removed easily , and it was a smooth transition to a new TV
I would recommend this to a friendRated 5 out of 5 stars
Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and set up exceptional, great customer service!
I would recommend this to a friendRated 5 out of 5 stars
great total tech service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.what a great service from total tech!!. the geek squad tech was helpful, efficient and very knowledgeable. couldn't have set up my new stuff without the help and with totaltech it was very affordable
I would recommend this to a friendRated 5 out of 5 stars
Thank god for two strong men
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought a new tv to replace the two unbelievably-heavy CRT Sony nearly-two-decade-old TV sets - and even the thought of trying to schlep them up and down stairs and then into a vehicle hurt. The service team brought in my new TV (I unboxed and set it up) and removed the two old TVs.
I would recommend this to a friendRated 5 out of 5 stars
Very pleasant and professional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I purchased a new tv, I also paid to have the old one taken away. I could never have been able to get the old set downstairs even with help. The guys from Best Buy handled it with ease. It was a relief to get this done at a fair price, with two very pleasant and professional young men.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Haul away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great service, made disposal of my old tv easy
I would recommend this to a friend Rated 5 out of 5 stars
Will use again in needed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The gentlemen taking away my two large screen tube TV's were outstanding. Both were very friendly and worked their tails off in the heat moving my TV's.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy took my old TV away to recycle.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The exemplary delivery men hauled away my old Television. They did a wonderful job. They refurbish and recycle at Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
Hauling Away Old TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Agent had no problem hauling away my old TV. Made sure all loose plastic paper and boxes were picked up too.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent delivery and installation. Arrived on time as scheduled and they were super profesional and friendly
I would recommend this to a friendRated 3 out of 5 stars
Free not honored
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy did not honor free setup but the team that came out were amazing
I would recommend this to a friendRated 5 out of 5 stars
Haul Away Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Removed 70" Vizio after replacing with new 70" Lg. I do not have the means by which I can get rid of it so to me this is an excellent service that Best Buy provides, should be free with continued dedicated customer loyalty, something to consider. Thanks, Best Buy.
I would recommend this to a friend