Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 802 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 802 reviews
  • Rated 5 out of 5 stars

    Great install and haul away!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had excellent Geek Squad technicians that installed and setup my new Samsung 65” TV and hauled away my old 60” TV. They did a great job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced Unrepairable TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    REplaced an unrepairable TV that was not very old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Haul Away is Good!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an old school 73 inch projection TV - extremely heavy! - that needed to be removed. The BB Team (2 guys) saved us some serious medical bills! They were very polite, courteous, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large 65" CRT gone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew removed 65 inch Mitsubishi CRT TV that was elite in 2006. Ha! I enjoyed it and still lives somewhere in BestBuy warehouse. will work for another 10 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a tv and it was giving us a ton of issues. After the third problem we were allowed to warranty the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hauling away old Sony Vega 55 inch TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old Sony Grand Vega tv lasted for over 15 yes. We were wondering how to dispose it off. With purchase of a new TV from Bestbuy, they hauled it away for $25.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removed old stuff.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed old TV and stand. Also took old TV box off my hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad they were able to haul it and toss it. It was a big tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    simply took it away, no fuss, it's gone!!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took out my old projection TV from a Downstairs family room. Two polite guys with the proper equipment to safely move it out. Great value, and off to recycling it goes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Haul Away

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home service did a good job installing my new tv and hauling away the old. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Know what to do

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved us a big job of removing our old tv carefully. We didn't have to figure out how or where to take it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Young man was very knowledgeable . He worked quickly and was very neat. Covered my carpeting and wore booties to keep my floors clean. He answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    H&G

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for this valuable service! A necessary addition to todays regulations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were great in removing and instaling of new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    remove TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took away my old roku tv. I could have taken to a landfill, gave away to BB guys

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Products

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buys prixes and Total Protect is the best you can get. Appreciate all they have helped

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old TV is gone now

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can be said, they took away my ancient old 27" CRT TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We're all set!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear set up training with professional, pleasant and knowledgeable techs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came were great. Friendly and polite. Very respectful of our home. I am very happy to have had this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great added Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to have our old TV hauled off rather than trying to figure out what to do with it or it sitting in my garage for ever. Thanks!

    I would recommend this to a friend