Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 802 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 802 reviews
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad members did an excellent job of removing out old TV from our basement. Very courteous and showed great care not to damage anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Throw it away

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad removed/hauled away the defunct Sony, which I purchased from Best Buy in 2018.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total hauling

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packed up my old tv and hauled it away no problemo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul away of old TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took old TV away. Simple and easy. I didnt need to do anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were prompt! It’s worth paying Best Buy to pick up the old tv and deliver the new tv. Makes it very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV HAUL AWAY 51" AND ABOVE

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came by on a Saturday morning and my old Sony 52" Monitor was out of my house in a matter of 5-10 minutes...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tvs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the guys who came to install new tvs. So nice. And they took the old ones away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removal of old TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They removed my old tv and very very careful as to not hit into any walls or railings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    in home service

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a great service and they were very friendly and took care of everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super courteous & professional

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew, who called in advance and easily hauled the tv away. Perfect timing as my new tv came in 30 minutes later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Employees very nice.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up my old tv and recycled it.They did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    old 45 ince mitsueishi

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy rocks the crew that came out here were very professional and kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service tech was awesome. He set everything up and took the old tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv takeaway

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took my old tv away which was an 18 year old projection tv without batting a eye

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and prompt!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hauled away the TV that costs money to throw away now. Great service for older people.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They came day and time as expected.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came the day and time they committed to. I had the old TV on a hand jack all ready for them. They were not here any more than two minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast and they removed heavy picture tube tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave us demo and good advice on new TV and Apple TV hookup. When they left the TV And table stand looked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad this service is offered. My old TV was so heavy I would not have been able to remove it by myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hauled away old TV with no complaints. Great service, especially for us seniors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hauled away the boob tube.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the install of the new LG, Geek Squad hauled away the last of it's time. A 25" tube tv. thank you Geek Squad.

    I would recommend this to a friend