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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 802 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 802 reviews
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Haul away fee

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hauled away my old defective TV as agreed....

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pick Up was very Good. No Problems

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery personnel were great, on time and very courteous. Pick went very smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Pick-up service.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service to be able to have old television picked-up for recycle purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul-away was well worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys did a great job. They made sure that they did not do any damage to our house. Were very efficient and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agents were respectful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents made sure to maintain a clean presence and hauled away old TV and all papers and boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old TV disappeared!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old plasma decided to go to sleep and not wake up. Geek squad took her down and away she went.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color and excellent sound on this television!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to get this appointment set up and the actual appointment was under 5 minutes and hassle-free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul Away

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who hauled away my monstrous 70" old TV were excellent. A difficult job but they did it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removal of old large screen TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The removal of the large screen TV was handled expertly and professionally by the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy for the Great service! It is fast, efficient, convenient, informative and well-prepared.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew of 2 that delivered and hauled away my old TV were very professional and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    terrific television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mounted and set up by geek squad and old tv hauled off great service and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a large old projection tv on a lower level and they hauled it right out and were careful with walls and floors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    old TV haul away

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dusty and Matt took the old TV away so I wouldn't have to deal with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted the TV without issue. I am very pleased with the quality and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV haul away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out state of the art floor model-had to go! They is no way we could have accomplished this without their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no problem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    called first as expected, heavy tv but moved out without any damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Haul

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs who came by to pick up my haul away were polite and efficient and left no tracks or marks on the floor either!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep my old tv didn’t use the service even though it was offered.

    I would recommend this to a friend