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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 962 reviews

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  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers enjoy the overall performance of the Add-On TV Haul-Away (56" and Larger) service and appreciate the portability it offers. The large capacity and haul away feature are also beneficial to customers. The removal service is reliable, and while the TV may be heavy, customers feel the service is handled professionally.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 962 reviews
  • Rated 5 out of 5 stars

    Very fast and they removed heavy picture tube tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave us demo and good advice on new TV and Apple TV hookup. When they left the TV And table stand looked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hauled away the boob tube.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the install of the new LG, Geek Squad hauled away the last of it's time. A 25" tube tv. thank you Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad this service is offered. My old TV was so heavy I would not have been able to remove it by myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks beautiful in my daughter's room, she enjoys it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul away of old TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took old TV away. Simple and easy. I didnt need to do anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Setup!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job putting up our 85” television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    in home service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a great service and they were very friendly and took care of everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and prompt!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hauled away the TV that costs money to throw away now. Great service for older people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv takeaway

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took my old tv away which was an 18 year old projection tv without batting a eye

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nervous customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The old tv being removed was a large 35" tube tv and was not a one man job. One guy picked up off the stand and was going to attempt to carry by himself across all my hardwood floors. I called second guy over to help him and I would open the front door. The one guy could never handle by himself, thankfully I the other guy helped in time or I am sure he would have dropped onto our hardwood floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    old 45 ince mitsueishi

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy rocks the crew that came out here were very professional and kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total hauling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packed up my old tv and hauled it away no problemo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hauled away old TV with no complaints. Great service, especially for us seniors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service tech was awesome. He set everything up and took the old tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Employees very nice.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up my old tv and recycled it.They did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PU TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time. Were courteous and worked fast and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mjcl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for this service! ### $$$ This saves a lot of hassle for me not to mention the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service and very reasonable cost! I would definitely recommendtjis add to any tv purchase !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up not needed the haul away service but the men who delivered my new appliances were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “Out with the old ….. in with the new.”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What service! Having them haul the old tv away saved me time and money.

    I would recommend this to a friend