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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 887 reviews

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  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers enjoy the overall performance of the Add-On TV Haul-Away (56" and Larger) service and appreciate the portability it offers. The large capacity and haul away feature are also beneficial to customers. The removal service is reliable, and while the TV may be heavy, customers feel the service is handled professionally.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 887 reviews
  • Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad this service is offered. My old TV was so heavy I would not have been able to remove it by myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had known about this service earlier. Old televisions were piling up in our basement and Best Buy hauled them away in one trip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv takeaway

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took my old tv away which was an 18 year old projection tv without batting a eye

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    old 45 ince mitsueishi

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy rocks the crew that came out here were very professional and kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and prompt!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hauled away the TV that costs money to throw away now. Great service for older people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hauled away the boob tube.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the install of the new LG, Geek Squad hauled away the last of it's time. A 25" tube tv. thank you Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Employees very nice.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up my old tv and recycled it.They did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service tech was awesome. He set everything up and took the old tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hauled away old TV with no complaints. Great service, especially for us seniors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PU TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time. Were courteous and worked fast and efficiently.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nervous customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The old tv being removed was a large 35" tube tv and was not a one man job. One guy picked up off the stand and was going to attempt to carry by himself across all my hardwood floors. I called second guy over to help him and I would open the front door. The one guy could never handle by himself, thankfully I the other guy helped in time or I am sure he would have dropped onto our hardwood floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mjcl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for this service! ### $$$ This saves a lot of hassle for me not to mention the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “Out with the old ….. in with the new.”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What service! Having them haul the old tv away saved me time and money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up not needed the haul away service but the men who delivered my new appliances were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service and very reasonable cost! I would definitely recommendtjis add to any tv purchase !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of getting rid of old TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad that they hauled away the old TV! Saved me a trip to the recycling cente.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sissy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up the new and took the old large tv away, very helpful service to have had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service not needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    N/A. This service was not needed. Television (old) was given away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recycled tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great that they recycled are old tv and took it with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and on time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hauled my damaged away which help us out a great deal , less work we had to do.

    I would recommend this to a friend