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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 887 reviews

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  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers enjoy the overall performance of the Add-On TV Haul-Away (56" and Larger) service and appreciate the portability it offers. The large capacity and haul away feature are also beneficial to customers. The removal service is reliable, and while the TV may be heavy, customers feel the service is handled professionally.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 887 reviews
  • Rated 5 out of 5 stars

    customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional and extremely safety conscious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had a 55" projection tv. haul away solved big problem, couldn't say yes fast enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picked up on tine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys cans you get 2 TVs - one projector 55” and second TV was an old heavy Sony

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gast and friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were fast and friendly. They ensured that the area was clean. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient crew.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was here on time and took out old tv very quickly. Minimal disruption to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old TV picked up for recycling.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old TV was picked up and taken for recycling. It was painless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service very careful in my home and they were very quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that I don’t have to be responsible for disposing my old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ADD ON TV HAUL AWAY 56" AND ABOVE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tec's hauled away all cartons and even vacuumed. Very Knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad made it so easy for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The old TV was taken away without a problem. They made it so easy to add a new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, they showed up and hauled it away. Anyhow great service as usual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about getting rid of my 55 inch tv and this solved the problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great decision!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great decision when I purchased my new TV. Saved me having to do it myself!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Bravia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, beautiful image. Easy navigating controls.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad scheduling and customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the 16 days between the order and scheduled delivery date a tech could not be scheduled to handle the setup of the TV. A new date of 10/04 was given so we canceled and handled ourselves. Best Buy has been our go to for 20+ yrs but next time we will shop around for better customer service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gone!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad removed the old tv after they got the new one hung up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad removed my old tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Donnie and Tony, delivered and installed new tv and hauled the old tv away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to be able to dispose of old TV And know it will be dispose of properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greg is great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greg was great. Used him a second time for my other TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered my new tv and hauled away my old 61 inch big screen. The price was reasonable too.

    I would recommend this to a friend