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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 962 reviews

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  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers enjoy the overall performance of the Add-On TV Haul-Away (56" and Larger) service and appreciate the portability it offers. The large capacity and haul away feature are also beneficial to customers. The removal service is reliable, and while the TV may be heavy, customers feel the service is handled professionally.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 962 reviews
  • Rated 5 out of 5 stars

    TV Removal- a plus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciated having the option of TV haul-away, knowing it would be recycled appropriately. The TV was removed with care, crew very respectful of our property. A great service to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They do a nice work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew notified me ahead of time when they were arriving and actually got there a little early. They were quite pleasant and efficient. I would highly recommend if you need someone to haul away a heavy old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rosie

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed with the service I have received from the Geek Squad at Best Buy. They arrive on time, and their work is excellent and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Smart TV. Samsung does it, again!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my first smart TV from Best Buy in 2018. It lasted this long (8 years), so I needed a new one. Therefore, I bought another Samsung, and I'm enjoying my viewing! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old TV removal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not having to deal with finding someone to take the old TV and the hassle of making arrangements definitely made this service worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG TV Setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was Fast, courteous, and efficient. Loving our new system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hauling off my old TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job in a very timely manner. Hope someone else use this one year old 85 inch TV with a damaged screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were beyond awesome. They were interactive and they did a white glove set up. I’m definitely staying with Best Buy and the geek crew.

    I would recommend this to a friend
  • Pros mentioned:
    Haul away

    Rated 5 out of 5 stars

    Install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work was done quickly and professionally. Haul away was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SharylId

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great. They set up our new tv and sound bar. They Lso set up and explined how to use. They hauled old tv which was great, that way we didnt have to deal with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV take away

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs that came in to install my tv took away the old one which made it very easy for me. No hassle with trying to get rid of it. I would highly recommend this service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very professional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. We were very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of my TV technicians

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians who installed my TV were very efficient and on time. They were very knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TWO OUTSTANDING INSTALLERS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who came here, took away the old TV, and then installed the new LG TV, were outstanding. They were very polite and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen were very professional. They anticipated My question about setup which I thought came with the delivery but did not. Since I was not mounting th TV i set up Myself (with 1 other person).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technicians installed our new 65in Roku tv.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician's who delivered and installed our new 65in Roku smart tv were very professional and setup our tv and showed us how to operate it.This was our first experience with a smart tv and steaming..They were very nice and removed our older 65in tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and pleasant!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who set up my Tv were friendly and knowledgeable! Very pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad home installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek guys were thoughtful and problem solved well, and helped me set up the TV for my apps and wifi. They even help promptly with questions I've had since they left my house. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful people who guided a older lady in making an online purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient in-home service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We only requested for the team to drop off and pick up the TV. They were respectful of the property and completed the delivery and pick up in about 5 but not more than 10 minutes. Efficient, quick, and more importantly, careful with the 77' TV.

    I would recommend this to a friend