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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 962 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers enjoy the overall performance of the Add-On TV Haul-Away (56" and Larger) service and appreciate the portability it offers. The large capacity and haul away feature are also beneficial to customers. The removal service is reliable, and while the TV may be heavy, customers feel the service is handled professionally.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 962 reviews
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow cannot thank Best Buy enough for replacing the defective device with the new tv..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers arrived early within the promised time period, took the old TV off the wall, installed the new TV, set it up and completed the job in less than 1/2 hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Store

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new 77 Sony Bravia TV is assume. Excellent service and very helpful, friendly customer reps. Bryan @ Westminster Colorado store is very informative and is a "techno wizard"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and highly recommended. Personable, too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the Bravia 8 and bought a 65 inch LG tv. The LG has a much better picture

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Haul-away service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haul away service was great! Arrived on time and were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went so smooth. They delivered the new tv and took the old one no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that delivered the new TV were courteous and made sure that my Bride and I were satisfied with the service. They made quick work of the old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul Away

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best way to safely dispose of electronics no longer functioning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In_Home Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys where Great. They did a Great Job. Would like them if I need anything else service/installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Call

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very impressed with exceptional service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad People

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad did a great job of making the whole set-up process easy. They were both very personable and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV delivery and set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who delivered and set up my new TV were terrific. They were efficient and professional and explained and answered my questions completely. The haul-away was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anker smart Charger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised my phone quick I put it on auto and when I wanna leave it charged overnight. I put it on care mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flat screen delivery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentleman installed the new flat screen properly without any damage. They were very clean and polite. They hauled away the broken flatscreen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Delivery and Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad staff who delivered and set-up my TV were very professional and considerate of my home, during the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shoutout to the guy who refunded me for this. Definitely reduced the overall cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In-home service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were fabulous. They were patient and efficient. I'm so glad that I used this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service men.The did everything I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality People !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these two guys were very professional and quick. treated my wife with respect.

    I would recommend this to a friend