Customer Ratings & Reviews
- SKU:
- 5314501
Customer reviews
Rating 4.6 out of 5 stars with 887 reviews
(887 customer reviews)Rating by feature
- Service4.6
Rating 4.6 out of 5 stars
- Professionalism4.7
Rating 4.7 out of 5 stars
- Expertise4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the overall performance of the Add-On TV Haul-Away (56" and Larger) service and appreciate the portability it offers. The large capacity and haul away feature are also beneficial to customers. The removal service is reliable, and while the TV may be heavy, customers feel the service is handled professionally.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Tv install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer came all by himself, and couldn’t speak English very well.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not the geek squad outside contractor.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv not centered and some problems with my cables and wall issues.
No, I would not recommend this to a friendRated 1 out of 5 stars
Rude Delivery People
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the worst… I can’t believe how they treat people on the delivery side. They almost left my old TV after paying to remove it. They were the worst… i should have saved the money and asked them to take the box and HHey refused that!! Worst experience and I was told someone would call me to discuss and no one did.
No, I would not recommend this to a friendRated 5 out of 5 stars
Free Mounting with Total.Tech
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Total.Tech team did outstanding work delivering & mounting our new Sony.
I would recommend this to a friendRated 1 out of 5 stars
Poorly communicated at time of purchase.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I should have been told, more clearly, my road side pick up was .40 less so I got credit for charge.
No, I would not recommend this to a friendRated 2 out of 5 stars
Don’t Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV but just after the 1 year warranty expired two black vertices lines appeared on the left side of the screen and are permanently there. Efforts to resolve with Samsung proved to be a waste of time. Won’t be buying anymore Samsung TVs. Waste of $1,700 dollars
No, I would not recommend this to a friendRated 1 out of 5 stars
I don't know why I bothered
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They never showed up to haul it off. Luckily, I knew someone who trained technicians and wanted them for training.
No, I would not recommend this to a friend