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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 962 reviews

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  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers enjoy the overall performance of the Add-On TV Haul-Away (56" and Larger) service and appreciate the portability it offers. The large capacity and haul away feature are also beneficial to customers. The removal service is reliable, and while the TV may be heavy, customers feel the service is handled professionally.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 962 reviews
  • Rated 5 out of 5 stars

    Easy haul away.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first television delivered had a damaged screen, but the haul away of the older tv went very smothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up delay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a bit of a hiccup with getting the tv set up but the geek squad did right by us and cancelled the haul away fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Haul-Away

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job of hauling away the old TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Diane

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was done with much knowledge and ease . Installers were personable .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul Away

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians took my old wall mounted TV down and away without any problems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Delivery and setup of Samsung S95F 65 inch TV.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad no longer does the set up and haul away, it's contracted out, so now you are charged for everything that Geek Squad used to do for free but not anything technical like making sure that everything is working perfectly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient Process

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and trouble free pickup and haul-away of our old TV. It is well worth the cost to have this done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monster TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Haul away of 20 years old Dinosaur. Very smooth and great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haul away service was well worthwhile. Very quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul away

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a wonderful job!!! Answered all my Questions. Were very kind!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Istall

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He arrived before the shedualed time. set up and gave some insstructions on how to use the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up service was great. They were couteous, efficient and thorough. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Removal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys were terrific in removing my old 300+ lb TV. I would gladly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV delivery and haul away

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. They were on time and set up new TV and haul away old unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New to LG

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job setting up my 77” tv. They were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional set up and delivery!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set up. Fast, professional, clean. Perfect set up. Would do this again,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay job but I question if it was worth the cost.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were neat, but the sanus cable and power management was not installed properly. They did not run the requested number of hdmi cable, so I ended up taking the sanus unit apart and running the cable myself. Overall an ok job but I expected better for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flat screen purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The change of tv’s was done smoothly. They also arrived promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vanishing Act 1

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have to lift a finger and the old TV disappeared.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They handled everything with care I would hire them anytime.

    I would recommend this to a friend