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Customer reviews

Rating 4.6 out of 5 stars with 1618 reviews

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,618 reviews
  • Rated 5 out of 5 stars

    Fast, Friendly and Helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job on mounting my 100” Samsung Crystal Clear Television, they offered to come back out to install my new swivel mount when it’s available))

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personable, incredibly knowledgeable and a super fast install. The install team earned my highest recommendation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work, communicated well. Professional installation - very happy with the work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very thorough!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped mount my TV. They were extremely nice, we chatted about our dogs. They even stayed until the TV was fully on and logged into everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians arrived on time, as they promised. Good quality service, with very knowledgeable people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A large TV requires a quality wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the wall mount for my 98 inch tv and was glad that I did. The professionals from Geek Squad measured and installed exactly where I wanted the tv. If you are buying a larger tv, this wall mount is a must have as is the installation service from Geek Squad. I didn’t need to lift a finger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 installers that showed up were great. Took them close to 4 hours to mount the new 65 inch TV and mount 3 other existing TV's. They both knew what they were doing and each of them took on different parts of the job. The person that originally came out said I would need a new mount for the 43 inch TV they moved to the patio. The installers said the existing one would work and it did. Saved me $200 for the new mount that wasn't necessary. These guys were excellent. Very professional and polite. Cleaned up as they went I can't say enough about them. Perhaps they could teach customer service to the rest of Best Buys staff. They could really use the lessons.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional set-up and clean-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and no hassle set-up. I did have challenges scheduling and so knocking off a star for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    98” TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came in to install the TV was very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount and tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is professional, helpful, kind and even cleaned up after themselves!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team mounted my 100 inch Hisense absolutely perfectly. They were fast and professional. No complaints at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that set up my tv mount and tv were very efficient and clean, they did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came and mounted my 98inch tv quickly and setup google tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time did the job right had no problems awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad FTw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Request Geeksquad and not a third party … they are reslly the ines who know how to do this!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bedroom tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd tv mounted inbedroom alsoput the white strip on to hide wires. The 2 ladies did excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy process on a busy move in day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and progressional. They installed everything that was needed and even cleaned up after themselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their propriety, knowledge and intent was immediately noted. The installation was well thought out and done in no time. Our installation was about $700 and that include two in wall plugs and two mounted TV's along with soundbars and a Sonos system. This would have taken me all day to do and they were here for about 2 hours. If you have the time to do it yourself do it but if not, well worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was outstanding. The guys did an excellent job and were very thorough when explaining everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jesse is much appreciated for his kindness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesse took on the task of reconnecting televisions at my son’s group home. He worked tirelessly to help our guys learn a new set up that uses streaming & apps instead of a cable box as they had used in the past. He was kind and just the right amount of “cheerleader” to give the guys the confidence to feel they can manage for themselves now. My Mom heart is very grateful for his knowledge, patience and willingness to help.

    I would recommend this to a friend
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