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Customer reviews

Rating 4.6 out of 5 stars with 1619 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,619 reviews
  • Rated 5 out of 5 stars

    Geeksquad FTw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Request Geeksquad and not a third party … they are reslly the ines who know how to do this!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was outstanding. The guys did an excellent job and were very thorough when explaining everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bedroom tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd tv mounted inbedroom alsoput the white strip on to hide wires. The 2 ladies did excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever had an install when the installers seemed like they’re in a race to get your expensive equipment in so they can go home or drinking or what? NOT AT BEST BUY GEEK SQUAD! They took their time to make sure EVERYTHING in installed correctly, per your instructions and then make sure your new equipment works like it should work. Best install I’ve EVER had from two of the Squad that cares. Worth twice the price! (Unlike a company that starts with RC—-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Installers in the Business!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a terrific installation experience! After having my new Sony 55" BRAVIA XR A95L TV delivered, mounted and installed, I had your outstanding installers, Matt Hendrix and Mike Codello, move and mount another TV for me. They did a sensational job and impressed me in every way with their knowledge, friendliness and genuine desire to please. I plan to request Matt and Mike to install every TV I ever buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great serive and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a great job with the installation. will always use the for any installation that i need i the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our new system...!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to Robert of Magnolia and Tyler and Ryan of the Geek Squad for a fabulous purchase and installation. I just love, love, love my new sound and picture. They were so pleasant, well informed, and, most importantly, they laughed at our jokes. Also, they went above and beyond because we are blond seniors who needed a lot of help and they took all time time necessary to bring us along with the process. Thank you again so very much. Roberta & Barb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT TV TECHNICIANS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that put up our new Sony TV and wall mount were terrific! As a university professor, I was so impressed by the senior member, who was training the junior member. He was articulate, positive and very sensitive. Everything went like clockwork and they both were a joy to speak with. We almost felt like we should invite them to dinner. What a great team, that were personable and knew what they were doing. That combination is a rarity these days, especially having help that is knowledgeable and confident. We hope we get them again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will definitely do again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were very thorough and professional. They explained everything and left my home cleaned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Curtis and his co worker did a great job installing my 98in tv. They bought it up the stairs to my third level apartment and stayed very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad is wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was perfection. They were careful with the home environment and everything went smooth. I was having two screens mounted. One was on the second floor and a Roku sound bar was included for each. In a little over a few hours everything had been mounted and connected. Fantastic service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up was great!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job hanging my 98 inch TV! The guys were very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is the best It was great and good job love the set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My TV was installed quickly and professionally!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team were fantastic and did a wonderful job in mounting my tv. They were very careful in protecting my furniture while working on the installation. My only dissatisfaction was I think the cost for the service changed by Best Buy was a little excessive for the time and effort spent for the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and very quick. Everything was handled exactly as I wanted. There was no problem and I would definitely recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked with me to get it scheduled at a time that worked for me. Quick & Easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount and sound system hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV looks great on the wall and the sound system sounds great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was da bomb!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys did a perfect job. Got out their stud finder and found and installed the perfect mount for me. Very happy over here!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They make it easy and perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They gave me call updates for when they would arrive, letting me still get stuff done that day. They also tailored the install to exactly where I wanted the tv, did a couple pull ups on the mount to show it wasn’t going anywhere and put the tv up super quick. With my oled, I didn’t trust myself to do the job anywhere near as quickly or as well without damaging the tv, so the Geeksquad guys eased my anxiety! They also told me I should upgrade my hdmi cables to get the most out of my tv, something I never would have thought of. Went ahead and got a couple audioquest cables and suddenly things that should have been HDR content was actually HDR content, my tv even popped up with a notification saying so!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    83" TV Install and 75" TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech spent 5 hours uninstalling SONOS system, installing 83" TV, moving a 75" TV and installing somewhere else, making sure cables were hidden behind walls, made sure all sound was routing in our already installed SONOS whole house setup. The guys were great! Can't say enough about their professionalism, willingness to help, and knowledge of all things A/V! Super impressed and grateful for them!

    I would recommend this to a friend