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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1616 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,616 reviews
  • Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time. Mounted it to perfection this was included in thr buy from christmas else this size tv would been 399 to mount it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My TV was installed quickly and professionally!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team were fantastic and did a wonderful job in mounting my tv. They were very careful in protecting my furniture while working on the installation. My only dissatisfaction was I think the cost for the service changed by Best Buy was a little excessive for the time and effort spent for the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad is wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was perfection. They were careful with the home environment and everything went smooth. I was having two screens mounted. One was on the second floor and a Roku sound bar was included for each. In a little over a few hours everything had been mounted and connected. Fantastic service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Installers in the Business!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a terrific installation experience! After having my new Sony 55" BRAVIA XR A95L TV delivered, mounted and installed, I had your outstanding installers, Matt Hendrix and Mike Codello, move and mount another TV for me. They did a sensational job and impressed me in every way with their knowledge, friendliness and genuine desire to please. I plan to request Matt and Mike to install every TV I ever buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable installers. Explained somethings about the television set up that was new to me. I would recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was wonderful!! Patient with me and good clear with their directions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever had an install when the installers seemed like they’re in a race to get your expensive equipment in so they can go home or drinking or what? NOT AT BEST BUY GEEK SQUAD! They took their time to make sure EVERYTHING in installed correctly, per your instructions and then make sure your new equipment works like it should work. Best install I’ve EVER had from two of the Squad that cares. Worth twice the price! (Unlike a company that starts with RC—-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable about what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was amazed i thought they were just going to mount the tv but they did more. They hide the wires for a clean look , and were patient setting up the tv. It’s worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly professional staff, I would have them install another television for me if I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were super professional and quick. They easily moved the TVs in and out of the rooms and used all of the equipment I requested. I would definitely do this again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our new system...!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to Robert of Magnolia and Tyler and Ryan of the Geek Squad for a fabulous purchase and installation. I just love, love, love my new sound and picture. They were so pleasant, well informed, and, most importantly, they laughed at our jokes. Also, they went above and beyond because we are blond seniors who needed a lot of help and they took all time time necessary to bring us along with the process. Thank you again so very much. Roberta & Barb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT TV TECHNICIANS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that put up our new Sony TV and wall mount were terrific! As a university professor, I was so impressed by the senior member, who was training the junior member. He was articulate, positive and very sensitive. Everything went like clockwork and they both were a joy to speak with. We almost felt like we should invite them to dinner. What a great team, that were personable and knew what they were doing. That combination is a rarity these days, especially having help that is knowledgeable and confident. We hope we get them again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service ! TV itself “good enough”.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, the service and the Geek Squad install (wall mounting) was first class. As for the TV itself … good quality but if I had the funds, I would have gotten the high end model. Picture is good, but nothing compared to the Wow factor with Samsungs high end versions. Bought a house so TV just had to be “good enough”. Lots of expenses

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad team (led by Roland Piche) was efficient, neat, professional, and informative. The TV was perfectly centered and level and at the ideal height for our theatre room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount added to corner wall and the TV installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a wall mount for my TV as well as having the TV mounted. The technician quickly & efficiently mounted the hardware and had the TV connected as well. The technician provided me some tips and tricks to get me started and on the right path to learning & enjoying streaming programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    83" TV Install and 75" TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech spent 5 hours uninstalling SONOS system, installing 83" TV, moving a 75" TV and installing somewhere else, making sure cables were hidden behind walls, made sure all sound was routing in our already installed SONOS whole house setup. The guys were great! Can't say enough about their professionalism, willingness to help, and knowledge of all things A/V! Super impressed and grateful for them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have if you are purchasing a larger TV that you will mount on the wall. They did great work! Plus they made sure to clean up after they were done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, knowledgeable, helpful explained well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team that arrived was in and out and the TV looks great! No way we could have done as good a job as them.

    I would recommend this to a friend