Customer Ratings & Reviews

Awesome customer service they went above and beyond the text that installed my husband 100 inch tv

Agents we the A Team! The very best. Skilled, efficient, delightful.

The 2 people who performed installation and set up were excellent and were great at explaining things in understandable manner. They were also receiving, patient and apologetic regarding my frustration with a redirect in the scheduled installation time, that occurred on scheduled date, having waited 3 weeks already & having received several confirmations the day before. The issue was not a fault of the 2 installers, but clearly the BB/Geek Squad systemic management. All ended well.

The installer team did a good job of installing the TV wall mount for our 75 inch LG tv. Bought from Best Buy as well. The mount was reasonably priced and good quality. I would recommend this product.

The Geek Squad technician was very professional and friendly and willing to do whatever necessary, including taking the tv back to store to exchange it (he was given an open box tv which I didn’t order). He also had to modify my existing wall mount to fit my new tv, which he did willingly. He then took the time to set up and explain using my new tv & remote.

THE AGENTS MOUNTED THE TV AND HELP US SET ALL THE WI FI AND ANSWERED ALL OUR QUESTIONS THEY WERE KNOWLEDGEABLE ON THE TV AND INSTALATION

Great TV. Installers were excellent. On time, efficient and polite. Salesperson Joe Vanderslice is far and away the most knowledgeable, personable, helpful, customer focused person I've ever worked with.

Dave, Daniel, Toby, Alex and the rest of the team did an outstanding job from the consultation to the final installations. I am a very particular customer and their work was nothing short of stellar and remarkable. They are truly great at what they do and should be highly praised for their diligence and attention to detail.

Very professional install crew. Moved the old tv to the new spot and put up the new one. Very happy

The guys who installed my stuff were great. Did a great job. Cleaned up after themselves.

they came and looked at what i needed--3 TV's mounted and got to work no problems

The sale and the installation were prompt, efficient and polite. I was exceptionally pleased with the service and experience. The products are also top of the line.

Same as my first review for my living room TV but installed in it my bedroom.

The geek squad installed my 83 inch sony oled and the guys were quick and so polite. I also have them move and installed two other tvs . they are always very professional and knowledgeable. I recommend to anyone who wants the job done right.

They were great. Installed my 98" after I had to reschedule a number of times

Geek Squad crew removed one TV set with hanger devices from family room and really quickly installed it at the wall in a bedroom upstairs. Quality of work was excellent.

The team from the Geek Squad did a fantastic install job, made a few excellent recommendations. The install was done very carefully, taking all the time needed to insure everything was set properly. Will be using this team again! Thank you

Drilled holes with precision and left my floor cleaner than before they arrived. Nice attention to detail and respect for my property.

The Geek squad installers were very neat and took good care of furniture underneath the TVs

The agents, Chris and Chris, installed my TV's fast, efficiently and with care. I would hope I get them every time.