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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1607 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,607 reviews
  • Rated 5 out of 5 stars

    Geek Squad - Highly Professional + Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jamie and team are total professionals and did a great job. They were great about getting the job done, walking me through setup pieces, and approached their work as if it was going in their own house. Simply unbelievable how great they were to work with. Jamie even wrote me a follow-up email to help me with a future appointment. I will be highly recommending the Geek Squad to everyone moving forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, Chris and Chris, installed my TV's fast, efficiently and with care. I would hope I get them every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Makes Moving In a Breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David and Marco installed 3 TVs, a Sound bar and a Stereo System. They did a great job, very professional. They knew exactly how high to place the TV mount for best Viewing. They also set up my stereo system and even ran the Equalizer sound Check for the best sound quality from my Pioneer Receiver. I highly recommend the Geek Squad for installing your TV's on the wall and help make moving in a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed 2 TVs and moved others.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sale and the installation were prompt, efficient and polite. I was exceptionally pleased with the service and experience. The products are also top of the line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Respectful to my home - quality install experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drilled holes with precision and left my floor cleaner than before they arrived. Nice attention to detail and respect for my property.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer team did a good job of installing the TV wall mount for our 75 inch LG tv. Bought from Best Buy as well. The mount was reasonably priced and good quality. I would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s holding our 98inch.tv up nice & sturdy thanks again Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adjusted TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a fantastic experience with these two Geek Squad techs. They had to come in and fix issues with my new tvs from a previous call made by an overflow tech. They were very respectful to us as Seniors and very prepared for the Covid experience. They were very patient and very clear in explanations of what needed to be done. I am happily a contented Best Buy customer once again because of these two techs. They need positive feedback from their management. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers were on time, efficient, polite.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Installers were excellent. On time, efficient and polite. Salesperson Joe Vanderslice is far and away the most knowledgeable, personable, helpful, customer focused person I've ever worked with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Aquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic as always, the GEEK Squad never disappoints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is AMAZING!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great! Timely, knowledgeable, friendly and speedy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a Must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time, were professional and courteous, and did a phenomenal job installing our tvs! Bravo!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer is very knowledgeable, helpful, and approachable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 TVs Mounted and connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my 2 TVs and connected them to all of my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted big tv expertly and efficiently and we’re on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice, quick, and accurate installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad crew removed one TV set with hanger devices from family room and really quickly installed it at the wall in a bedroom upstairs. Quality of work was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True Professionals!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents that they set up my 85 inch TV where amazing. Very quick and professional. Its a newer home and they treated it as so bringing on the TV making sure nothing was scratched or damaged. They instantly put on some shoe covers without me asking them to and after the TV was mounted they stayed and helped me program the TV to my likings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very friendly and mounted my tv's with exceptional care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually do installs by myself but since I was needing to install 3 TVs I decided to treat myself to the Geek Squad. This turned out to be a really pleasant experience! Mark and Edwin arrived within the window even though the weather was frightful. They prepped and installed the TVs efficiently and at optimal heights with no issues and kept the house clean. They provided great communication and were finished in no time, if you are like me a DYI type, you are missing out on the work of professionals who are eager to please and excellent at their job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived on time Very professional installation Answered all questions

    I would recommend this to a friend