Customer Ratings & Reviews

Jose and his helper did a great job. I highly recommend Geek Squad Installation and Mounting! This service is free to Total Tech Members who buy NEW TV's at Best Buy and is a great deal. Oh, and make sure you request Geek Squad when you set up the install! Jose is an excellent installer and Marcus, the Store Manager in Irving, TX is awesome, too! Thank you.

The geek squad installed my 83 inch sony oled and the guys were quick and so polite. I also have them move and installed two other tvs . they are always very professional and knowledgeable. I recommend to anyone who wants the job done right.

Alex was AMAZING!!! He’s so personable and provided tips and answers all of my questions along the way. Fantastic customer service!!

thye did a great job but way too expensive for the service!

Great customer service . Made sure everything was working properly!!

I had to help to lift the big TV because the other member of the GEEK SQUAD didn’t arrive at my home.

Dave, Daniel, Toby, Alex and the rest of the team did an outstanding job from the consultation to the final installations. I am a very particular customer and their work was nothing short of stellar and remarkable. They are truly great at what they do and should be highly praised for their diligence and attention to detail.

This was my first time utilizing this service and it was worth every penny. The Agents were extremely professional and right on time. They did a fantastic job mounting and securing both of my televisions. In addition, they went out of their way to make sure my job was done that day even though one of the televisions had been damaged prior to the arrival at my home. They secured a replacement, put it on hold, went to pick it up, transported it back to my home, and had it installed that same afternoon.

The Geek Squad technician was very professional and friendly and willing to do whatever necessary, including taking the tv back to store to exchange it (he was given an open box tv which I didn’t order). He also had to modify my existing wall mount to fit my new tv, which he did willingly. He then took the time to set up and explain using my new tv & remote.

The team from the Geek Squad did a fantastic install job, made a few excellent recommendations. The install was done very carefully, taking all the time needed to insure everything was set properly. Will be using this team again! Thank you

Quality installation. Fast and professional. I will use them again.

The 2 people who performed installation and set up were excellent and were great at explaining things in understandable manner. They were also receiving, patient and apologetic regarding my frustration with a redirect in the scheduled installation time, that occurred on scheduled date, having waited 3 weeks already & having received several confirmations the day before. The issue was not a fault of the 2 installers, but clearly the BB/Geek Squad systemic management. All ended well.

Another outstanding service install by the Geek Squad!

Geek squad installed two tvs on wall mounted brackets in my home. They were professional, friendly and very efficient & clean. Highly recommend

The Geek squad took great care of my 77" LG set, perfect installation (reinstallation) because of a move. No better reason to have the Totaltech Membership than moving and doing all the tech stuff while trying to get your house back to some semblance of order.

I have been a total member for years and years. I was told $349.98 to hang my 98" TV to the wall and $49.98 to hook up my Polk Audio System. Credit Card was billed $449.98 Bad experience, installers came about 5pm, 8/07 said they were too tired and could do a better job if they came back 8/10. They came back 8/10 and said i had the wrong mount. they came back 8/20 hung the TV on the wall and said the speaker system was not on their work order but said they will hook it up since they were here, Terrible hooh up, wires leading nowhere. no sound out of some speakers. Subwoofer plugged in and no other connectors. they did say they only have hooked up wireleed systems. i would never want the same two installers to ever come here ever again. What i was charged to hang the TV was legal robbery. *

The Geek Squad has installed all of my TV's, mounts and sound bars. I always request Francis , he is out of this world and 100% knows his craft !

The agents were so kind, polite and professional - truly great experience

Installer did a decent job get in the house and install it on the wall

The Geek Squad is amazing. Jeremy and his team mounted 3 televisions for us. They spent extra time programming everything for us. They even returned a second time to finish the job. I am sold on Geek Squad and Best Buy! Thanks for excellent service.