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Customer reviews

Rating 4.6 out of 5 stars with 1608 reviews

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    Rating 4.0 out of 5 stars

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    Rating 4.0 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,608 reviews
  • Rated 4 out of 5 stars

    Tv wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounted but was about 3 inches higher than planned. Unable to move tv doan to correct because of where screws were placed on wall. However, the tv mount did allow about 1 inch drop so it helped. Overall the installers were great and professional. They were patient and by the time they left we were thorougjly happy with the outcome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys where accommodating since we had to rescue the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Justin Keith was incredible!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents swapped out older, failing equipment and our home theater is like new. They also installed our new Ring video doorbell, taking the time to make sure the software was set on our phones and working properly. There wasn't a single question that Justin couldn't answer, and he was patient and thorough throughout the entire service experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job......................................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend doing this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Berst money I every spent was to have the Geek Squat deliver and set up the larger TV and sound bar system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    keep the good work up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Squad was on time and did a very nice job. I highly recommend Geek Squad and assure you that the membership pays for its own very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used geek squad multiple times for installation and they were fantastic. They were quick, professional, courteous and very knowledgeable. They answered all questions, hooked up all the devices and made sure everything was working properly before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time slot of availability was convenient. Professional, wore a mask and shoe covers. Easy to talk to as well. Very professional and provided much peace of mind. Guided us against installing in wall cable management in our finished basement due to a fire block. Would never have known if we tried DIY. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geeks did not install my equipment .... Best Buy sent installers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed my v took their time and ensured I liked the placement before drilling any holes. They worked fast but did everything with care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad installed a sound bar on my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tec called first and arrived on time. He installed my new sound bar on my sunbrite TV. He also switched the settings to the sound bar option. I purchased the sound bar because I have a hearing deficiency. The Tec adjusted the sound to satisfy my specific hearing needs. I really love the new sound bar and the service was outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew at BestBuy was wonderful the installed 2 tvs at my office. They were on time, professional they also set the tv’s up by connecting to WiFi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed a wall mounted TV and did an expert job in doing so … Professional, knowledgeable, focused … Answered all our questions and left the site clean and trash free … We are happy campers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation, etc.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to thank Best Buy Geek's Austin Jones and his associate for the best service and knowledge in their help for my TVs and other tasks. My Total Teck annual contract is well worth the cost for a number of years. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally Satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had four smaller TV's installed in four bedrooms of a vacation home. The Geeks did a wonderful job with all of these installs. Could not ask for a more professional result.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dynamic duo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and they were on time made made a quick job of mounting both TVs cleaning up behind themselves they were pleasure What are you upgrade my movie room I want to same guys back. Great job guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my TV and conducted all my appliances. They were courteous. They were on time and very helpful. They went over and above.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for the install and set up service for a new 55” smart TV. Best money spent! The installers had my old TV down and the new one up in under an hour. They had the right tools for the job, they cleaned up as they went along, and answered every question I had- even the dumb ones! Definitely better than my husband spending hours trying to get it level and make due with the tools we already have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to buy a new tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv i had 43 cracked the screen on our move .i found that out during our appointment to put on wall. We purchased this this for my office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed and reinstalled TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation techs were very efficient while moving two existing tv's and installing a new large screened.

    I would recommend this to a friend