Customer Ratings & Reviews

Geek squad mounted large screen TV to the wall and connected all devices.

Geek Squad moved our 65" TV to our sunroom and remounted quickly and easily. Very professional and friendly.

Did a fine job mounting the 75 inch tv on the wall

The agent mounted the wall mount connected my tv and then connected peripherals. He cleaned his work area, reviewed procedures with me and did it in a timely manner

No complaints. Everything good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The agent mounted and set up all my apps. He took his time and went thru all the apps

Geek Squad mounted my TVs and setup all devices very quickly and professionally.

Knowledgeable and friendly technician. Also, quick install.

The agents mounted my TV's and set them up, ready to use. Looks great!

The agents mounted my tv and I was satisfied with the service.

Very professional installation by the Geek Squad team.

Excellent product I would recommend it to anyone. The service technicians were very professional and quick.

We had an appointment on the schedule for several weeks for today after buying our TV from Best Buy. There was no communication prior to today narrowing the installation window. The scheduled install remained under my login despite the no show by the installation crew. I called 3 times. First time I called I was told to wait longer, someone will call you today when they are on their way. 2nd time we were "disconnected". I did get a hold of the delivery and install helpdesk on my 3rd try, where they confirmed what I already knew which was the job did not get assigned to anyone so that we would have to reschedule. The first date was April 3 (2+ weeks), which clearly isn't great, The customer service person indicated she escalated the issue and that we will hear from someone in 24/48 hours. We will see if that happens or not. A poor experience on all fronts. Showing up is 1/2 the battle and that didn't happen. The customer service person gave us a $50 gift card. I understand the gesture, but really getting the bracket here and the TV on the wall is the only ask we have. We'll be happy when that happens.

Great guys! Quick and efficient service! Had 2 tvs and soundbar installed. All done, demo’ed and even cleaned up when done!

Im glad I purchased. Only down fall is it doesnt come out far enough for me to turn TV. When purchased I wish I would of known

The agents ( Tood and Chung) mounted and connected my tv and peripherals and did a great job!

Guy was great--on time, pleasant, asked questions about what I wanted and didn't just decide for me. It was painless, and he brought in all the stuff at the store I bought so I didn't have to carry it.

Always great people clean pick up after themselves and do great work

Great to work with. Nice crew. They were very patient when deciding where to hang my tv and tv mount.

The picture is so crisp and vivid. So glad we purchased it!